Town & Country Homecare Limited

Home care agency in Tenterden, Kent

CQC GoodDementia
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressUnit 3B Pickhill Business Centre, Smallhythe Road, Tenterden, TN30 7LZ

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About

Town & Country Homecare Limited is a home care agency based in Tenterden, Kent, that delivers care and support in people's own homes in Tenterden, Hawkhurst, Cranbrook and nearby Kent villages. It offers personal care and domestic care, with each care package shaped to the individual's needs. Its staff are DBS checked and fully trained. The agency supports people who pay for their own care, as well as those receiving a Direct Payment or using the Kent Card. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities and people with sensory impairment. The Care Quality Commission rates the agency Good overall, and Good for the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 15 August 2023 · Last inspected 25 July 2023

Inspectors visited a domiciliary care agency supporting 90 people in their own homes, including older people, people living with dementia and people with physical disabilities. Following a previous inspection, the report describes improved risk assessments, safer medicines handling, more detailed and reviewed care plans, and a new online training system that staff welcomed. People and relatives described staff as kind and caring, and reported positive views of the management team.

Strengths noted
  • People and relatives said they felt safe and that staff knew how to report abuse concerns
  • Care plans were reviewed and updated, and people reported feeling more involved in their care
  • Quality assurance audits, incident analysis and staff meetings were introduced to improve oversight
  • Staff, people and relatives were positive about the management team and felt supported

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.0 miles
Hospital11.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsSparse
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Town & Country Homecare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Town & Country Homecare Limited is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 11.4 miles away. The local GP practice is IVY COURT SURGERY, 1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
William Harvey Hospital (Ashford) · 11.4 mi
Nearest GP · CQC Good
IVY COURT SURGERY · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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