Home care agency

Town and Country Care Services Limited

Home care agency in Bude, Cornwall

Town and Country Care Services Limited

Home care agency in Bude, Cornwall

CQC Requires improvementDementia
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressUnit 23, Bude Business Centre, Kings Hill Industrial Estate, Bude, EX23 8QN

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About

Town and Country Care Services Limited is a home care agency based in Bude, Cornwall, providing care and support in people's own homes. It focuses on dementia care and also supports older people, younger adults under 65 and people with physical disabilities. The agency says its aim is to respect clients' independence, privacy and individual needs. It describes a team of qualified care staff offering flexible, friendly support, with care delivered in the way each client prefers, and it says it can respond promptly to new requests.

The Care Quality Commission rates the agency Requires Improvement overall. Its Effective, Caring and Responsive key questions are rated Good, while its Safe and Well-led key questions are rated Requires Improvement. The report was published in 2023.

What inspectors found

CQC: Requires improvement

Report published 12 April 2023 · Last inspected 10 March 2023

Inspectors found that staff are trained to support people safely and that there are enough of them to deliver each person's agreed care package. People are supported to make their own choices, and the people and staff who spoke with inspectors said managers are approachable and their views are valued. The report says the provider remains in breach of regulations, so the service is still rated requires improvement.

Strengths noted
  • Risks to people's health are documented, and staff have clear guidance on how to reduce them.
  • New staff shadow experienced colleagues before working alone, and staffing levels match people's assessed needs, with recruitment carried out safely.
  • People are supported to make their own choices, and staff act in their best interests in the way that restricts people least.
  • People and staff say their views are sought and acted on, and they speak highly of managers and the wider team.
Areas to improve
  • Records of when medicines are given have gaps, and the action the provider took after the last inspection to fix this has not been effective.
  • Inspectors recommended that the provider improves its monitoring and auditing systems.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital28.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Town and Country Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Town and Country Care Services Limited is backed by a local NHS health network. The nearest A&E is North Devon District Hospital, 28.2 miles away. The local GP practice is NEETSIDE SURGERY, 0.9 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
North Devon District Hospital · 28.2 mi
Nearest GP · CQC Outstanding
NEETSIDE SURGERY · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

More home care agencies near Bude

Information last reviewed October 2026.

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