Home care agency
Total Care
Home care agency in Bridgwater, Somerset
Total Care
Home care agency in Bridgwater, Somerset
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Total Care is a home care agency based in Bridgwater, Somerset, providing care and support in people's own homes. The agency supports people with dementia, physical disabilities and sensory impairment, with a particular focus on dementia care.
Total Care was rated Good by the Care Quality Commission in 2019, achieving Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 30 January 2019 · Last inspected 21 December 2018
Inspectors found that people receiving home care felt safe, and that staff were kind, respectful and attentive to dignity, often knowing people's preferences well. Staff were described as skilled and well trained, with support for people's health, nutrition and end-of-life needs. The report says the service had improved on recruitment since its previous inspection.
- Staff were recruited safely, with identity, reference and DBS checks completed before they started work.
- Medicines were handled safely, with trained staff, competency checks and accurate records.
- Care plans were detailed and person-centred, covering preferences, communication needs and end-of-life wishes, and staff followed them.
- Staff received regular supervision, annual appraisals and training, including Care Certificate induction for new staff.
- Quality audits were not always shared with people, so they were not always told what action had been taken to improve the service.
- The manager acknowledged that quality assurance work needed further development, including evaluating responses to ensure concerns were addressed.
- Arrival times could be affected by traffic delays, although staff were allowed a half-hour window.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Total Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Total Care is backed by a local NHS health network. The nearest A&E is Musgrove Park Hospital, 9.4 miles away. The local GP practice is TAUNTON ROAD MEDICAL CENTRE, 0.3 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Bridgwater
Information last reviewed October 2026.
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