Home care agency
TLCCarers Ltd
Home care agency in Bromley
TLCCarers Ltd
Home care agency in Bromley
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
TLCCarers Ltd is a home care agency based in London that delivers care and support in people's own homes. It supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.
TLCCarers Ltd was rated Requires Improvement by the Care Quality Commission in 2021, with the Safe and Well-led key questions also rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 25 June 2021 · Last inspected 20 May 2021
Inspectors visited a home care agency that supported nine people in their own homes. People and their relatives said they felt safe and spoke positively about the workers, who were usually punctual, and staff were trained to recognise and report abuse. However, inspectors found gaps in risk planning, medicines handling and record-keeping, and the agency's own checks had not picked up these problems.
- People and their relatives described care workers as safe and reported high standards among the carers.
- Staff completed safeguarding training and knew how to report concerns to the registered manager or the local authority.
- Regular care workers visited people as planned, and the rota showed enough staff were deployed to meet needs.
- Infection prevention and control measures were suitable, and people were supported to make their own choices in the least restrictive way.
- Risk assessments and management plans did not contain enough detail to identify and reduce risks.
- Medicines were not always given as planned, and medicine administration records were not always completed accurately.
- Care records and checks on the quality of the service were not always adequate, and audits missed the medicines and risk assessment problems.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — TLCCarers Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
TLCCarers Ltd is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital, 2.9 miles away. The local GP practice is ELMSTEAD MEDICAL CLINIC, 0.7 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Bromley
Information last reviewed October 2026.
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