Tiger Lily Care

Home care agency in Rochester, Medway

CQC GoodDementia
Address3 Eden Road, High Halstow, Rochester, ME3 8ST

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About

Tiger Lily Care is a home care agency that provides care and support in people's own homes, with a particular focus on dementia. It supports people living with dementia, physical disabilities, mental health conditions and sensory impairment. The agency builds a personalised care plan around each client's needs, with the aim of helping them maintain their independence and dignity. Its office is in Rochester, Kent.

The agency describes its care staff as experienced care professionals who receive training, support and recognition. The Care Quality Commission rated Tiger Lily Care Good overall in its 2023 report, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 25 January 2023 · Last inspected 29 November 2022

Tiger Lily Care is a homecare agency supporting people in their own homes, including older people and people with a range of needs such as learning disabilities, dementia and sensory impairments. Inspectors found that people were supported to live as independently as possible and to have a say in their daily care, with families involved where people wanted them to be. Staff were described as kind, respectful and knowledgeable about the people they supported, and the registered manager was seen as approachable.

Strengths noted
  • Staff were described as supporting people in a kind, caring and dignified way, and people's differences were respected.
  • Care plans were personalised and covered healthcare needs, preferences and interests, including oral care.
  • People were supported to make choices and gain confidence and independence where possible.
  • Management checked the quality of the service through audits, and people felt their views would be listened to.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Physical disabilities
Sensory impairment

What's nearby

GP surgery1.9 miles
Hospital5.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

Local crime statistics

116 recorded crimes in the local area (July 2026)

Top categories:

Violent crime46%
Anti-social behaviour16%
Criminal damage & arson11%
Vehicle crime7%

Source: data.police.uk · within 1 mile

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Tiger Lily Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Tiger Lily Care is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 5 miles away. The local GP practice is ST. WERBURGH MED.PRACTICE, 1.9 miles away.

Nearest hospital · A&E
Medway Maritime Hospital · 5 mi
Nearest GP
ST. WERBURGH MED.PRACTICE · 1.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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