Home care agency
Austen Allen Homecare Ltd T/A Austen Allen Homecare
Home care agency in Rochester, Medway
Austen Allen Homecare Ltd T/A Austen Allen Homecare
Home care agency in Rochester, Medway
Operated by Austen Allen Healthcare
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About
Austen Allen Homecare is a home care agency based in Rochester, Kent, that provides care and support in people's own homes. The agency supports older people aged 65 and over, people living with dementia, those with physical disabilities, people with mental health needs and people with learning disabilities.
Austen Allen Homecare was rated Good by the Care Quality Commission in 2022, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 20 April 2022 · Last inspected 31 March 2022
Inspectors found that people received safe, person-centred care at this home care service, which supports people in their own houses. Risks were assessed, medicines were managed safely, and staff had the training and support they needed. The report describes a registered manager and staff who closely monitor care and show respect for people's dignity and independence.
- Individual risks were assessed to help people stay safe at home
- Medicines given by staff were managed safely
- Staff were trained and supported to provide care, and recruitment processes were robust
- People were supported to keep their independence and make their own choices
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
116 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
What home care costs
Estimated typical UK ranges — Austen Allen Homecare Ltd T/A Austen Allen Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Austen Allen Homecare Ltd T/A Austen Allen Homecare is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 2.1 miles away. The local GP practice is APEX MEDICAL CENTRE, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Austen Allen Healthcare
Austen Allen Homecare Ltd T/A Austen Allen Homecare is one of 4 services run by Austen Allen Healthcare on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Rochester
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Rochester: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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