Thomas Homecare Ltd

Home care agency in Dawlish, Devon

CQC Requires improvementDementia
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressTindle House, 6 Park Road, Dawlish, EX7 9LQ

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About

Thomas Homecare Ltd is a home care agency based in Dawlish, Devon, providing domiciliary care in and around the Teignbridge area. It helps people with everyday tasks in their own homes so they can stay somewhere familiar. Its care focus is dementia, and it also supports older people, younger adults under 65, people with physical disabilities, people with sensory impairments and people with eating disorders.

Services include personal care, meal preparation, medication support, shopping, cleaning, befriending and transport to hospital appointments.

The Care Quality Commission rated the agency Requires Improvement overall in its report published in 2021. Its effective, caring and responsive care were rated Good, while its safe and well-led care were rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 29 October 2021 · Last inspected 4 October 2021

Inspectors found that people receiving domiciliary care in their own homes felt safe and well looked after by staff who understood their needs and respected their privacy and independence. Relatives also spoke warmly about the support, describing staff who encouraged people and kept an eye on their wellbeing. The service was rated as requiring improvement.

Strengths noted
  • People and relatives reported feeling safe, comfortable and well cared for by staff.
  • Staff were described as understanding people's needs and supporting their dignity, privacy and independence.
  • The registered manager was praised by staff, people, relatives and professionals for an inclusive, person-centred approach.
  • Inspectors found the service responsive, with enough skilled staff and support for people to keep choice and control over their lives.
Areas to improve
  • Recruitment checks did not reliably confirm that staff were suitable to work with vulnerable people before they started.
  • Some risk assessments covering the home environment were not in place during the visit, although the report says this has since been addressed.
  • The report recommends the provider strengthen its quality systems so that learning and ongoing improvement are driven forward.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital7.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Thomas Homecare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Thomas Homecare Ltd is backed by a local NHS health network. The nearest A&E is Torbay Hospital, 7.8 miles away. The local GP practice is BARTON SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Torbay Hospital · 7.8 mi
Nearest GP · CQC Good
BARTON SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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