The Willows Care Home
Care home in Stoke-on-trent, Staffordshire
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About
The Willows Care Home is a 12-bed residential care home in Stoke-on-Trent, Staffordshire, specialising in dementia and EMI (early memory impairment) care for people aged 65 and over. The home operates from a Victorian villa with a purpose-built ground-floor extension, with most bedrooms situated on the ground floor and the majority offering en-suite facilities. The Willows also provides day care places.
The Willows is rated Good by the Care Quality Commission across all five key questions: Safe, Effective, Caring, Responsive and Well-led (report published 2019).
What inspectors found
CQC: GoodReport published 11 June 2019 · Last inspected 9 May 2019
The Willows is a care home for 12 people, some living with dementia, that provides personal and nursing care. Inspectors found that people felt safe, that staff were enough in number and were recruited safely, and that staff had the training to meet people's needs. The report describes staff as kind and familiar with the people they supported, and it says people were able to make their own choices.
- Risk assessments were followed, and people were protected from the risk of abuse.
- Staffing levels were consistently sufficient, and staff were recruited safely.
- People's privacy, dignity and independence were respected, and their views were sought about their care.
- Quality monitoring systems were effective, and the report describes a positive culture with partnership working encouraged.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysAdequate
Local crime statistics
236 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Staffordshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £898 |
| 2025 | £941 |
What Staffordshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Willows Care Home is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 6 miles away. The local GP practice is TRINITY MEDICAL CENTRE, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Stoke-on-trent
Local clubs, charities and support groups that help older residents stay active and connected.
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Green Door
Green Door is for everyone and provides accessible activities encouraging the use of our local green spaces. Our aim is to help reduce loneliness and isolation in our communities. We offer…
Age Concern Stone and District
We are a small organisation offering a variety of services to older people in the north of Stafford Borough.
Moorlands Voluntary and Community Transport
We provide voluntary and community transport to those in need across the Staffordshire Moorlands. We use volunteer drivers who use their own cars to take people to primarily health related…
More care homes near Stoke-on-trent
Information last reviewed October 2026.
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