The Upper Hand Care Limited
Home care agency in Lambeth
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
The Upper Hand Care Limited is a home care agency based in Lambeth, London, providing care and support in people's own homes. It delivers domiciliary care to private clients as well as to people referred by social services. Its main focus is dementia care, and it also supports older people, younger adults under 65, people with physical disabilities and people with sensory impairment.
The Care Quality Commission rates the agency Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2022.
What inspectors found
CQC: GoodReport published 23 June 2022 · Last inspected 21 March 2019
Inspectors carried out a desk-based review of this domiciliary care agency, which provides personal care to older people in their own homes, and found the provider had addressed the requirement notice from the previous inspection. The registered manager was described as having oversight of the service, with a care coordinator and supervisor added to help manage it. Staff support, induction, ongoing training and specialist training were noted, along with quality checks and partnership working with other professionals.
- Management oversight improved, with new quality and safety monitoring systems and an ongoing improvement plan
- Staff received regular supervision, spot checks, telephone monitoring and an annual survey, with induction and a training needs analysis in place
- Specialist training was arranged where needed, and medication audits showed issues were identified and acted on
- Feedback indicated people were treated with kindness, respect and compassion, and COVID-19 infection control and PPE measures were in place
- Recruiting and retaining staff had been difficult, though the registered manager said this had improved in recent months
- The review was remote and did not include a site visit, so day-to-day care was not assessed
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — The Upper Hand Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Upper Hand Care Limited is backed by a local NHS health network. The nearest A&E is St George's Hospital, 1.9 miles away. The local GP practice is PRENTIS MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Lambeth
Information last reviewed October 2026.
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