Kingsley Healthcare

The Queen Charlotte

Care home in Weymouth, Dorset

Operated by Kingsley Healthcare

CQC Good60 beds
NeighbourhoodHigh Retirement CommunityWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address432 Chickerell Road, Chickerell, Weymouth, DT3 4DQ
Beds60

Do you run The Queen Charlotte? Manage this listing free.

About

The Queen Charlotte is a 60-bed nursing home in Weymouth, Dorset, operated by Kingsley Healthcare. It provides nursing, residential and dementia care. The home is rated Good by the Care Quality Commission across Safe, Effective, Caring and Responsive care, though Well-led was rated Requires Improvement in the 2020 inspection.

The home supports residents with assistance including personal care and mobility support, and has nursing staff with specialist knowledge in dementia care. It also offers support to family members navigating dementia alongside their relatives.

What inspectors found

CQC: Good

Report published 22 January 2020 · Last inspected 9 December 2019

Inspectors found that staff know the people they support well, treat them kindly and respect their choices, and that people feel safe with the regular staff who care for them. The home had been through a period of unsettled leadership, and the newer senior team was seen as a positive influence, though inspectors could not yet judge whether its approach would last. People enjoyed their food, were supported to keep in touch with family, and could follow their own routines, though some were unsettled when unfamiliar staff were on duty.

Strengths noted
  • Staff know people well and are described as kind and compassionate.
  • People feel safe, and staff understand their responsibilities for protecting people from abuse.
  • Staffing was increased, inspectors judged numbers adequate to meet people's needs, and recruitment filled vacant posts.
  • People enjoy their meals and are supported to eat and drink safely.
Areas to improve
  • Leadership changes have left some staff uncertain about expectations, although the senior team has a plan to address this.
  • High turnover of nurses has had an impact on people's treatment.
  • Some care records are inaccurate or inconsistent, which makes it hard to review care effectively.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected September 2026

What's nearby

GP surgery1.8 miles
A&E: Dorset County Hospital7.1 miles
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysAdequate

Local crime statistics

279 recorded crimes in the local area (April 2026)

Top categories:

Violent crime35%
Anti-social behaviour32%
Criminal damage & arson8%
Shoplifting7%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Dorset council pays.

Care fee trajectory

Indicative weekly fee by year, against what Dorset pays care homes.
YearCouncil rate (per week)
2024£1,126
2025£1,156

What Dorset council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Queen Charlotte is backed by a local NHS health network. The nearest A&E is Dorset County Hospital, 7.1 miles away. The local GP practice is CROSS ROAD SURGERY, 1.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Dorset County Hospital · 7.1 mi
Nearest GP · CQC Good
CROSS ROAD SURGERY · 1.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Weymouth

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

The Dorset Carers Hub

We support unpaid carers and their families throughOne-to-one supportAdvocacyForm completion assistanceTraining coursesCarers CardDrop-in serviceFree arts and crafts activitiesFree hot drinks and…

7.2 miles away · Source: Charity Commission (1200462)
Charity

Age UK Dorchester Ltd

The core purpose of Age UK Dorchester is to support older people to live in their own homes for as long as they want and ensure that the voices of older people in North, South and West Dorset are…

7.5 miles away · Source: Charity Commission (1142519)

Part of Kingsley Healthcare

The Queen Charlotte is one of 36 homes run by Kingsley Healthcare on AskBart. See how the group's homes are rated and where it operates.

See all 36 Kingsley Healthcare listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at The Queen Charlotte, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Make an enquiry

    Your enquiry goes to The Queen Charlotte so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run The Queen Charlotte?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.