The Orchard
Care home in Herefordshire, Herefordshire, County of
Operated by Milkwood Care
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Do you run The Orchard? Manage this listing free.
About
The Orchard is a 16-bed residential care home located in Monmouth, West Midlands. It provides care in a setting designed around individual needs, with bedrooms that include en-suite facilities.
The home was rated Good by the Care Quality Commission across all key questions — Safe, Effective, Caring, Responsive and Well-led — in its 2020 report.
What inspectors found
CQC: GoodReport published 12 February 2020 · Last inspected 21 January 2020
Inspectors found that staff were trained to recognise and report abuse, that risks were identified and managed, and that people were supported with staffing levels, medicines, infection control and healthy eating. Staff were described as caring and respectful, worked well with community health professionals, and were supported by the registered manager, with open communication and improvements made since the last inspection. The report describes the care as individual to each person and focused on their choices and independence.
- Staff are trained to recognise and report potential abuse, and risks to people are identified and managed.
- There are enough staff with the right skills, and people receive support to take their medicines safely.
- Care plans are tailored to each person, and people are supported with social activities and personal interests.
- People and relatives describe good communication with the registered manager, who gives staff supportive oversight.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected December 2024
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
7 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Herefordshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,040 |
| 2025 | £1,123 |
What Herefordshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Orchard is backed by a local NHS health network. The nearest A&E is The County Hospital, Hereford, 14.6 miles away. The local GP practice is DIXTON ROAD SURGERY, 2.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Herefordshire
Local clubs, charities and support groups that help older residents stay active and connected.
Carers of Herefordshire
Providing events and activities to unpaid carers in Herefordshire giving them a break from their caring role.
Friends of Herefordshire Alzheimer’s & Dementia Sufferers (Fhads)
FHADS organises an annual two-day golf team fundraising event hosted by one of three participating Herefordshire golf courses, on a alternating basis.
Part of Milkwood Care
The Orchard is one of 8 homes run by Milkwood Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Herefordshire
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at The Orchard, your experience helps other families.
Write a review
Make an enquiry
About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Fees: as published by the home or captured from its website; "on request" where none is published
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Herefordshire: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
Free, independent help
Talk to an adviser
Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run The Orchard?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.