Exclusive Care Group
The Mews Care Home
Care home in New Herrington, Sunderland
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
The Mews Care Home, operated by Exclusive Care Group, is a 47-bed care home located in New Herrington, Sunderland. The home is rated Good by the Care Quality Commission across all key questions: Safe, Effective, Caring, Responsive, and Well-led, according to the 2023 report.
The home provides person-centred care and supports residents to maintain friendships and pursue their interests as part of daily life.
What inspectors found
CQC: GoodReport published 1 December 2023 · Last inspected 9 November 2023
People and their relatives spoke warmly about the care, describing the home as friendly and the support as very good. Inspectors found that care plans now set out each person's needs and preferences in detail, that risks are assessed, and that people can reach health professionals when they need them. Staff spoke positively about the management of the service, and inspectors found there were enough staff to meet people's needs.
- Medicines are now managed safely, an improvement on the last inspection.
- Care plans are person-centred and give detailed information on the support each person needs.
- Staff are recruited safely and follow an induction and training schedule.
- Provider oversight has improved, with manager audits and a home improvement action plan in place.
- The visit followed concerns raised about staffing and people's care. Inspectors examined these but found no evidence that people were at risk of harm.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected April 2026
What's nearby
Straight-line distances. A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysSparse
Local crime statistics
68 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Sunderland council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £872 |
| 2025 | £919 |
What Sunderland council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Mews Care Home is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 3.7 miles away. The local GP practice is HERRINGTON MEDICAL CENTRE, 0.1 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in New Herrington
Local clubs, charities and support groups that help older residents stay active and connected.
Hops
HOPS supports people to deal with stress, reduce social isolation and improve wellbeing. Offering holistic therapies and therapeutic activities we support unpaid carers, older people, individuals…
Age UK Sunderland
Age UK Sunderland promotes the well-being of all older people throughout the City of Sunderland to improve their quality of life and maintain independence. For further details our web site is…
Age Concern Durham County
Provision of services and activities to promote the wellbeing of all older people mainly in and around County Durham and help make later life a fulfilling and enjoyable experience.
Age Concern Durham County
Age Concern Durham County incorporated & commenced trading as a charitable company limited by guarantee (Age Concern Durham County trading as Age UK County Durham charity number 1122008) on 1st…
Gateshead Older People's Assembly
Gateshead Older People's Assembly offers opportunities for over 50s to maintain their health and independence through socialising, exercising, and learning. We support activities in community…
Gateshead Carers Association
We support, advise, represent, advocate & campaign for unpaid adult carers living or working in Gateshead. We aim for carers to have increased choice and control in their life, improved health and…
Information last reviewed October 2026.
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