The Mellows care home, Loughton

The Mellows

Residential care home in Loughton, Essex

CQC Good50 bedsDementiaResidential
Address38 Station Road, Loughton, IG10 4NX
Beds50

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About

Founded in 2003, The Mellows is an independent, family-run provider in Loughton, Essex. The registered home has 50 beds and offers residential care, including dementia care, respite stays and long-term care. Its garden and courtyard have benches, mature trees and a water feature, with awnings for sitting outside in warmer weather.

Meals are cooked on site, with vegetarian, halal and kosher options and support for people who have difficulty chewing or swallowing. A full-time activities coordinator runs a varied programme. The Mellows also provides domiciliary care at home and supported living for adults with disabilities. The Care Quality Commission rates the home Good overall, with Effective, Caring, Responsive and Well-led also graded Good. Safe was graded Requires Improvement in a report published in 2022.

What inspectors found

CQC: Good

Report published 27 July 2022 · Last inspected 24 June 2022

Inspectors rated The Mellows, a residential home for up to 50 older people, some living with dementia, as good, with the overall rating unchanged from the last inspection. People said they felt safe, staff knew residents' individual risks well, there were enough staff, and people were supported to make their own choices. The home was described as well led, with staff feeling supported by the registered manager.

Strengths noted
  • People reported feeling safe living at the home.
  • Staff had a good understanding of individual risks and how to support people with them.
  • Staffing levels were sufficient to meet people's needs.
  • The registered manager monitored quality and responded quickly to minor concerns raised during the inspection.
Areas to improve
  • Some accidents and incidents needed a referral to the local safeguarding team.
  • Medicines management needed minor improvements.
  • Further monitoring was needed to make sure people received the meal option they had chosen.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential
Respite

Specialist care

Dementia

Facilities

Activities programme
Garden
Pets welcome
Sensory room
Visitor parking

Food hygiene rating

Very good

Food Standards Agency · inspected February 2026

What's nearby

GP surgery500 m
A&E: Whipps Cross Hospital5.0 miles
Pub or bar200 m
  • Set back from main road noise
  • Fire station about 100 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAdequate

Local crime statistics

130 recorded crimes in the local area (July 2026)

Top categories:

Violent crime37%
Public order10%
Anti-social behaviour9%
Drugs8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Essex council pays.

Care fee trajectory

Indicative weekly fee by year, against what Essex pays care homes.
YearCouncil rate (per week)
2024£807
2025£849

What Essex council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Mellows is backed by a local NHS health network. The nearest A&E is Whipps Cross Hospital, 5 miles away. The local GP practice is LOUGHTON HEALTH CENTRE, 0.3 miles away.

Nearest hospital · A&E
Whipps Cross Hospital · 5 mi
Nearest GP
LOUGHTON HEALTH CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Loughton

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age UK Waltham Forest

Age UK Waltham Forest aims to improve the quality of life for older adults in Waltham Forest by providing direct services, campaigning for the rights of older people and participating in…

3.7 miles away · Source: Charity Commission (1048212)
Charity

Age UK Enfield

To promote the welfare of older people in any manner, which now or hereafter may be deemed by law to be charitable, in and around the London Borough of Enfield (herinafter called " the area of…

4.1 miles away · Source: Charity Commission (1063696)
Charity

Epping Forest Community Transport

Epping forest & harlow community transport for people who have difficulty accessing conventional transport. this may be due to restricted mobility, no alternative form of passenger transport due…

4.5 miles away · Source: Charity Commission (1148539)
Charity

Enfield Borough Over 50s Forum

Supporting older people in the Borough of Enfield; promoting healthy living and life-styles; encouraging community cohesion; reducing isolation among the older community; focussing on older…

6.0 miles away · Source: Charity Commission (1122859)
Charity

The Stroke Club and Befriending Service

To promote and protect the physical and mental health of people who have had strokes and their family and carers in the London borough of Newham through the provision of support, education,…

7.4 miles away · Source: Charity Commission (1137796)
Charity

Oldalone UK

We operate in London. We promote more inclusive communities by helping older people from underrepresented (BAME) groups, overcome social isolation and loneliness through community minorities-based…

7.5 miles away · Source: Charity Commission (1166468)

Information last reviewed October 2026.

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