Home care agency
The Link Business Centre
Home care agency in Southend-on-Sea
The Link Business Centre
Home care agency in Southend-on-Sea
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
The Link Business Centre is a home care agency based in Southend-on-Sea, Essex, providing care and support in people's own homes. It focuses on dementia and supports older people aged 65 and over, as well as people with physical disabilities, mental health needs, sensory impairments, learning disabilities and eating disorders. Services listed include long-term condition management, urgent care, domiciliary and personal care, and support ranging from palliative care to day care. Each person has a personalised care plan, which the agency says it reviews monthly as needs change.
A Care Quality Commission report published in 2021 rated the agency Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 12 August 2021 · Last inspected 2 July 2021
Inspectors found that 646B, a domiciliary care agency supporting seven people in their own homes, had made improvements since its last inspection. Audits and feedback processes were in place, and people said they felt safe, were treated with dignity, and received personalised, effective care, with staff working alongside other professionals. Concerns were raised around the provider's communication formats, and end-of-life care plans were missing until the provider added them during the inspection.
- Quality audits and oversight were introduced, and people and staff were asked for their views
- People said they felt safe, and staff understood how to protect them from abuse and report concerns
- Staff were recruited safely, had suitable induction and training, and received regular supervision
- People's needs and choices were assessed, and they reported receiving personalised, effective care
- Information was not available in alternative formats such as large print, despite communication needs being recorded
- No specific end-of-life care plans were in place at the time of inspection, though the provider completed them promptly after being prompted
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — The Link Business Centre will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Link Business Centre is backed by a local NHS health network. The nearest A&E is Southend Hospital, 1.6 miles away. The local GP practice is WARRIOR SQUARE SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Southend-on-Sea
Information last reviewed October 2026.
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