Home care agency

The Limes

Home care agency in Newport Pagnell, Milton Keynes

Methodist Homes

The Limes

Home care agency in Newport Pagnell, Milton Keynes

Operated by MHA (Methodist Homes)

CQC GoodARCO ApprovedDementia
AddressWestbury Lane, Newport Pagnell, MK16 8JA

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About

The Limes is a home care agency operated by Methodist Homes, based in Newport Pagnell, Milton Keynes, Buckinghamshire. It delivers care and support to people in their own homes, with a focus on dementia care. The agency supports older people aged 65 and over, people with physical disabilities and sensory impairment, and those living with dementia.

The Limes was rated Good by the Care Quality Commission in 2020, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 1 April 2020 · Last inspected 2 March 2020

Inspectors found that people receiving support in their own flats generally felt safe, and that care plans and risk assessments gave staff clear guidance, with people and families involved in identifying risks. Staff were described as knowing people well, building friendly relationships, respecting privacy and encouraging independence. The report notes that staffing numbers were uneven at times and that some systems, including medicines records, recruitment and quality monitoring, needed to be strengthened.

Strengths noted
  • Care plans and risk assessments give staff clear direction, and people and their families take part in identifying risks and how to manage them.
  • Staff understand how to protect people from harm and can recognise possible signs of abuse.
  • Staff receive induction training that prepares them for their roles, and people's nutrition, hydration and access to healthcare are supported well.
  • People are supported to make their own choices, with staff acting in the least restrictive way and in people's best interests, and leaders and managers were praised.
Areas to improve
  • Staffing levels have been inconsistent, although staff schedules were reviewed during the inspection to balance deployment across the service.
  • Some medicines records had gaps in dosage information, which the registered manager was following up.
  • The recruitment system needed further action to be fully robust, and quality assurance processes need to be made more robust.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment

What's nearby

GP surgery800 m
Hospital4.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — The Limes will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Limes is backed by a local NHS health network. The nearest A&E is Milton Keynes Hospital, 4.2 miles away. The local GP practice is NEWPORT PAGNELL MED.CTR., 0.5 miles away.

Nearest hospital · A&E
Milton Keynes Hospital · 4.2 mi
Nearest GP
NEWPORT PAGNELL MED.CTR. · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of MHA (Methodist Homes)

The Limes is one of 100 services run by MHA (Methodist Homes) on AskBart. See how the group's services are rated and where it operates.

See all 100 MHA (Methodist Homes) listings →

Information last reviewed October 2026.

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