The Laurels
Care home in Christchurch, Bournemouth, Christchurch and Poole
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
The Laurels is a 20-bed care home in Christchurch, South West England, providing day care and support for people living in their own homes who need additional assistance during daytime hours. The home supports people living with dementia and those with learning difficulties, offering care, supervision and social and emotional support.
The Laurels was rated Requires Improvement by the Care Quality Commission in 2023. The home was rated Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 18 January 2023 · Last inspected 28 December 2022
Inspectors judged The Laurels, a 20-place residential home, as requiring improvement after a focused review of management and safety. Medicines were given as prescribed and safeguarding and infection control were found to be sound, though some guidance and storage arrangements needed tightening. Oversight was found lacking, with missed safety checks, gaps in risk assessments and notifications to CQC not made as required.
- People received their medicines as prescribed
- Safeguarding procedures were in place and well known to staff, who felt the provider would act on concerns
- Infection control procedures were robust and in line with current guidance
- People were supported to make choices and control their lives, with restrictions kept to the least necessary
- Governance systems did not reliably identify shortfalls found during the inspection
- Statutory notifications were not submitted to CQC as required
- Safety checks and risk assessments were not always completed, and reviews did not happen as planned
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Near a main road
- Fire station about 800 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAmple
Local crime statistics
15 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Bournemouth, Christchurch and Poole council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,173 |
| 2025 | £1,220 |
What Bournemouth, Christchurch and Poole council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Laurels is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 1.1 miles away. The local GP practice is GROVE SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Christchurch
Local clubs, charities and support groups that help older residents stay active and connected.
Parent Carer Foundation
We offer compassionate relief, guidance, advocacy, support & counselling to parents, carers of children, young people, including adults with SEN/D. Our mission is to connect with &…
Faithworks Wessex
Our charitable objects are given life through a number of projects, including: homelessness outreach, befriending of carers, supported placements for adults with learning disabilities, food banks,…
Age Concern Bournemouth
Age Concern Bournemouth, Poole & East Dorset works with and for people over 55 in Bournemouth, Poole & East Dorset. Activities include social clubs and centres, information & advice,…
Avon Valley Dementia Support
Activities: Music especially singing, has the power to help unlock memories. The Butterfly Cafe, gives the opportunity for people to meet in a safe environment and to feel included. These events…
PramaLife
Charitable community and outreach activities including dementia clubs, respite club, social pop-in clubs, coffee mornings, special interest groups, carers support groups, befriending, transport,…
Age Concern (Spelthorne)
Provision of services to the elderly of the Borough of Spelthorne
More care homes near Christchurch
Information last reviewed October 2026.
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