The Hollies

Care home in Enfield

Operated by 3A Care (London)

CQC Good19 beds
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address9-11 Fox Lane, London, N13 4AB
Beds19

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About

The Hollies is a small residential care home in Palmers Green, London, with 19 registered beds. It provides personal care and support for older people, with an approach centred on individual choice and need. The Care Quality Commission rated the home Good overall in 2020, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

The home's small size allows for tailored support to each resident. The Hollies accepts residents whose care needs it can meet and aims to provide continuity of care for those who move in.

What inspectors found

CQC: Good

Report published 18 December 2020 · Last inspected 26 November 2020

Inspectors found The Hollies to be a relaxed, sociable home where people appeared content and had warm relationships with staff, and relatives spoke positively about the care and the management. Staff were described as well trained and supported, there were enough of them on duty, and people were helped to eat, drink and make choices in ways that suited them. The report recognised improvements since the last inspection, though some risk assessments were not always fully documented.

Strengths noted
  • Warm, friendly relationships between people and staff, with a lively and sociable atmosphere
  • Medicines were managed safely and given as prescribed
  • The home was clean and fresh-smelling, with stronger infection control measures in place
  • Staff received induction, training and support, and relatives reported regular updates and positive views of management
Areas to improve
  • Risks linked to some people's health and care needs were not always assessed and recorded, although the registered manager addressed gaps promptly
  • Minor issues with how identified risks were assessed were found during the visit and were resolved afterwards
  • The report recommends that the provider keep accurate, complete and up-to-date records of care and risk management

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Major improvement necessary

Food Standards Agency · inspected April 2026

What's nearby

GP surgery150 m
A&E: North Middlesex Hospital1.6 miles
Pub or bar200 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

459 recorded crimes in the local area (April 2026)

Top categories:

Violent crime25%
Shoplifting22%
Anti-social behaviour15%
Vehicle crime7%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Enfield council pays.

Care fee trajectory

Indicative weekly fee by year, against what Enfield pays care homes.
YearCouncil rate (per week)
2024£1,013
2025£1,039

What Enfield council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Hollies is backed by a local NHS health network. The nearest A&E is North Middlesex Hospital, 1.6 miles away. The local GP practice is GROVELANDS MEDICAL CENTRE, 0.1 miles away.

Nearest hospital · A&E
North Middlesex Hospital · 1.6 mi
Nearest GP
GROVELANDS MEDICAL CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Enfield

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Enfield Borough Over 50s Forum

Supporting older people in the Borough of Enfield; promoting healthy living and life-styles; encouraging community cohesion; reducing isolation among the older community; focussing on older…

2.5 miles away · Source: Charity Commission (1122859)
Charity

Age UK Waltham Forest

Age UK Waltham Forest aims to improve the quality of life for older adults in Waltham Forest by providing direct services, campaigning for the rights of older people and participating in…

3.5 miles away · Source: Charity Commission (1048212)
Charity

Friend in Need Community Centre

To provide support for the elderly of Barnet in the form of [but not limited to] day care, good neighbour schemes, carer support, community transport, shopping, bill payments and pension…

3.7 miles away · Source: Charity Commission (1090701)
Charity

High Barnet Good Neighbour Scheme

Transport for elderly or disabled to medical appointments, shopping etc. shopping and prescription collection on behalf of clients. social visiting of the housebound. referral to other agencies,…

5.3 miles away · Source: Charity Commission (288318)
Charity

London Irish Pensioners Choir

The Irish Pensioners Choir brings together older Irish people, most of whom are in their 70s and 80s. We use Irish music, culture and song to enrich the lives of older people, building…

5.9 miles away · Source: Charity Commission (1213173)
Charity

Age UK Camden

Age UK Camden is the legal name. The charity: (a) Provides services; (b) Works in partnerships; (c) Campaigns with/for older people; (d) Innovates and undertakes research. Current services…

7.9 miles away · Source: Charity Commission (293446)

Part of 3A Care (London)

The Hollies is one of 6 homes run by 3A Care (London) on AskBart. See how the group's homes are rated and where it operates.

See all 6 3A Care (London) listings →

Information last reviewed October 2026.

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