The Heathers Residential Care Home

Residential care home in Bromley

CQC Good14 bedsDementiaResidential
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address35 Farnaby Road, Bromley, BR1 4BL
Beds14

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About

The Heathers Residential Care Home is a 14-bed residential care home in Bromley providing care for older people and those living with dementia. The home is registered to support both permanent and respite residents, offering residential care tailored to older adults with physical frailty and dementia-related needs.

The Heathers is rated Good by the Care Quality Commission, with all key questions — Safe, Effective, Caring, Responsive and Well-led — marked Good in the 2023 inspection report.

What inspectors found

CQC: Good

Report published 8 December 2023 · Last inspected 2 November 2023

Inspectors found that the home supports older people, some of whom live with dementia. People said staff were caring and kind and treated them with dignity, and there were enough staff, with training and supervision in place. Medicines were mostly managed well, and inspectors acted quickly on the points they raised.

Strengths noted
  • People described staff as caring and kind and said they were treated with dignity and encouraged to be independent.
  • Staff understood the Mental Capacity Act and supported people to make their own choices in the least restrictive way.
  • Risks were assessed and managed, and there were enough trained, supervised staff with safe recruitment checks in place.
  • Care records reflected each person's needs and preferences, and the provider had regular quality checks and worked with other health and social care professionals.
Areas to improve
  • Inspectors made recommendations about monitoring 'when required' medicine protocols and about checking that skin patches were applied correctly. Staff took prompt action on these during the inspection.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Older people (65+)

Food hygiene rating

Very good

Food Standards Agency · inspected July 2026

What's nearby

GP surgery150 m
A&E: University Hospital Lewisham3.2 miles
Pub or bar400 m
  • Set back from main road noise
  • Fire station about 900 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

412 recorded crimes in the local area (April 2026)

Top categories:

Violent crime27%
Anti-social behaviour17%
Shoplifting11%
Public order9%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Bromley council pays.

Care fee trajectory

Indicative weekly fee by year, against what Bromley pays care homes.
YearCouncil rate (per week)
2024£985
2025£1,062

What Bromley council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Heathers Residential Care Home is backed by a local NHS health network. The nearest A&E is University Hospital Lewisham, 3.2 miles away. The local GP practice is HIGHLAND ROAD SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
University Hospital Lewisham · 3.2 mi
Nearest GP · CQC Good
HIGHLAND ROAD SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Bromley

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern Bromley

Age Concern Bromley, (trading name Age UK Bromley & Greenwich) provides a range of services, projects, emotional and practical support to older people, their relatives and carers. It also…

0.1 miles away · Source: Charity Commission (1060861)
Charity

Deptford Action Group for the Elderly

The purpose of DAGE is to combat social isolation for pensioners of Lewisham and Greenwich by the provision of a pop-in facility for social contact, an advice and information service providing…

5.2 miles away · Source: Charity Commission (269672)
Charity

Link Age Southwark

Link Age Southwark prevents loneliness and isolation in older people and brings communities together. We improve wellbeing, connection, mental health and physical health through: one-to-one…

5.5 miles away · Source: Charity Commission (1105923)
Charity

Biggin Hill Community Care Association

Day Centre for elderly frailAssisted shopping scheme for elderlyLunch club for retired peopleAssisted transportActivities for older people

6.5 miles away · Source: Charity Commission (1056336)
Charity

Age UK Lambeth

Age UK Lambeth empowers older people to achieve a full quality of life by providing: good quality information, advice and advocacy; diverse services and support including befriending and carrying…

7.0 miles away · Source: Charity Commission (1063497)
Charity

Wandsworth Carers' Centre

The charity provides a range of support services to unpaid carers. This includes, information & advice, advocacy, targeted support to carers of people with mental health problems and Asian…

7.8 miles away · Source: Charity Commission (1053121)

Information last reviewed October 2026.

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