The Health Care Group (THCG ) LTD
Home care agency in Sutton
Operated by The Health Care Group (THCG)
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
The Health Care Group (THCG) Ltd is a home care agency, also known as a domiciliary care provider, which delivers care and support in people's own homes. Its stated aim is person-centred care that helps people maintain their dignity, independence and wellbeing while living safely at home. Services range from personal care to social support. The agency is based in Sutton, Greater London, and has a particular focus on dementia. It supports older people, younger adults, people with dementia, physical disabilities, mental health needs, sensory impairments and learning disabilities.
The Care Quality Commission rates the agency Good overall, in a report published in 2022. It is rated Good for safe, caring, responsive and well-led care, and requires improvement for effective care.
What inspectors found
CQC: GoodReport published 8 June 2022 · Last inspected 26 April 2022
Inspectors found that the service, which provides personal care to people in their own homes, was rated good. People were supported with risks linked to age and frailty, staff numbers and timekeeping were considered good, and staff were trained in infection control. People liked their staff, received consistent care from a small team, and were involved in planning their care.
- Staff were described as well supported by the registered manager, who engaged well with people and staff.
- Medicines support was carefully overseen through electronic systems that provided real-time oversight.
- Staff were trained and supported to meet people's needs, and people's mental and physical health was maintained.
- Recruitment checks were carried out, and people received care from a small, consistent group of familiar staff.
- Staff knowledge of the Mental Capacity Act and its codes of practice needed to improve, and capacity assessments for specific decisions were not always carried out in line with the Act.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — The Health Care Group (THCG ) LTD will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Health Care Group (THCG ) LTD is backed by a local NHS health network. The nearest A&E is St Helier Hospital, 1 miles away. The local GP practice is BENHILL & BELMONT GP CENTRE, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of The Health Care Group (THCG)
The Health Care Group (THCG ) LTD is one of 2 services run by The Health Care Group (THCG) on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Sutton
Information last reviewed October 2026.
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