The Haven

The Haven

Care home in Boston, Lincolnshire

Operated by Black Swan International

CQC Good38 beds
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWhite House Lane, Boston, PE21 0BE
Beds38

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About

The Haven is a 38-bed residential care home in Boston, Lincolnshire, providing care for older people and those with complex needs. The home is rated Good by the Care Quality Commission across all key questions — Safe, Effective, Caring, Responsive and Well-led — based on a report published in 2022.

The Haven aims to provide a safe, warm and professionally managed environment where dignity, wellbeing and quality of life are central to daily care.

What inspectors found

CQC: Good

Report published 10 January 2022 · Last inspected 10 November 2021

The Haven is a purpose-built, single-storey residential home for up to 36 older adults, and 23 people were living there at the inspection. Inspectors found people were supported to make their own choices, with care plans giving staff the information they needed and risks being identified and planned for. Staffing, staff checks, training and access to healthcare were also found to be in place.

Strengths noted
  • People were supported to make their own decisions, and staff used the approach that limits restrictions as far as possible.
  • Care plans were detailed, risks were identified, and care was planned to keep people safe.
  • There were enough staff, pre-employment checks were completed, and staff received training to provide safe, effective care.
  • The home was well presented and maintained, infection control was effective, and audits and feedback from residents and relatives were used to drive improvements.
Areas to improve
  • Inspectors found problems with how medicines administration was recorded, and the manager took action to improve this.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected October 2025

What's nearby

GP surgery1.1 miles
A&E: Pilgrim Hospital1.6 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysAmple

Local crime statistics

362 recorded crimes in the local area (April 2026)

Top categories:

Violent crime31%
Anti-social behaviour24%
Shoplifting14%
Criminal damage & arson7%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Lincolnshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Lincolnshire pays care homes.
YearCouncil rate (per week)
2024£744
2025£783

What Lincolnshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Haven is backed by a local NHS health network. The nearest A&E is Pilgrim Hospital, 1.6 miles away. The local GP practice is GREYFRIARS SURGERY, 1.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Pilgrim Hospital · 1.6 mi
Nearest GP · CQC Good
GREYFRIARS SURGERY · 1.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Boston

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Boston Community Transport

Boston Community Transport is membership-based and for people unable to use or have limited access to public transport. We assist our members with journeys they may not be able to make such as:…

0.6 miles away · Source: Charity Commission (1110099)

Part of Black Swan International

The Haven is one of 21 homes run by Black Swan International on AskBart. See how the group's homes are rated and where it operates.

See all 21 Black Swan International listings →

Information last reviewed October 2026.

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