The Grove
Care home in St. Austell, Cornwall
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
The Grove is a family-run residential care home in St. Austell, Cornwall, registered with the Care Quality Commission for 38 residents aged over 65. It provides care for older people, people living with disabilities and those living with dementia. The home was rated Good by the Care Quality Commission in 2022, achieving Good across all key areas: Safe, Effective, Caring, Responsive and Well-led.
The home is situated on grounds spanning approximately one acre. It is arranged across three floors, with all bedrooms en suite; the majority feature accessible wet room showers, and additional assisted bathrooms and shower rooms are available throughout. A passenger lift serves all floors. The home operates communal lounges and makes use of its surrounding grounds and sea views to support residents' wellbeing and independence.
What inspectors found
CQC: GoodReport published 20 April 2022 · Last inspected 6 April 2022
Inspectors found that The Grove had made clear improvements since the previous visit, with people saying they feel safe and comfortable and that staff respond promptly when help is needed. Staffing levels were judged adequate, and staff morale has risen, with some staff who had left returning. The report notes continuing issues with the handheld communication sets and a difficult recruitment process for a chef, which has affected some people's views of the meals.
- Staffing levels were judged adequate, and reliance on agency staff had reduced after a difficult period during a Covid-19 outbreak.
- Care planning moved to an electronic system, with clearer records of people's needs, risks and reviews.
- Handover records improved and include health conditions and monitoring needs, and medicines were given as prescribed, with regular audits identifying further improvements.
- Staff were described as caring and responsive, and staff morale had improved, with some former staff returning to work at the service.
- Handheld communication sets were not always working or being used by some staff, a problem the provider had been asked to address and was still considering replacing.
- Not all staff had completed formal training on the new electronic care planning system, although most were using it to some extent.
- The service had found it hard to recruit a chef, and some people had noticed a drop in meal quality, though a new chef was expected to start soon.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysSparse
Local crime statistics
190 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Cornwall council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,097 |
| 2025 | £1,123 |
What Cornwall council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Grove is backed by a local NHS health network. The nearest A&E is Royal Cornwall Hospital (Treliske), 15.3 miles away. The local GP practice is ST AUSTELL HEALTH GROUP, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More care homes near St. Austell
Information last reviewed October 2026.
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