The Elms Residential Care Home

Care home in Great Yarmouth, Norfolk

CQC Requires improvement20 beds
NeighbourhoodHigh Retirement CommunityWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address34 Elmgrove Road, Gorleston, Great Yarmouth, NR31 7PP
Beds20

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About

The Elms Residential Care Home is a small care home in Great Yarmouth, Norfolk, providing long-term and respite care for older people. The home has 20 registered beds.

The Care Quality Commission rated The Elms as Requiring Improvement overall in 2020. The home was rated Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 10 February 2020 · Last inspected 13 December 2019

Inspectors found that the home, which supports up to 20 older people including some living with dementia, had made positive changes since its previous inspection, though some areas still needed work. People and their relatives described staff as kind, attentive and friendly, and said they were treated with warmth and respect. Staff were reported to support people to make decisions, keep their independence and stay connected with family and friends, with care tailored to individual needs and preferences.

Strengths noted
  • Staff were described by people and relatives as kind, attentive and friendly, and people knew them well.
  • People were supported to take part in decisions about their care and to keep their independence where possible.
  • Care was personalised, and staff worked to involve people in activities that interested them and to reduce social isolation.
  • The registered manager was reported to lead the service well and to engage positively with people, relatives and other professionals.
Areas to improve
  • Quality monitoring systems were not comprehensive enough to identify all issues, including the review of incidents, accidents and near misses.
  • Infection control checks and care plan audits did not pick up some problems found during the inspection, including errors and omissions in care records.
  • Compliance with the service's training policy was not fully assured, and inspectors made a recommendation about this.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Good

Food Standards Agency · inspected July 2026

What's nearby

GP surgery800 m
A&E: James Paget University Hospital0.6 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysAmple

Local crime statistics

403 recorded crimes in the local area (April 2026)

Top categories:

Violent crime44%
Anti-social behaviour15%
Criminal damage & arson10%
Public order7%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Norfolk pays care homes.
YearCouncil rate (per week)
2024£980
2025£1,015

What Norfolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Elms Residential Care Home is backed by a local NHS health network. The nearest A&E is James Paget University Hospital, 0.6 miles away. The local GP practice is BEACHES MEDICAL CENTRE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
James Paget University Hospital · 0.6 mi
Nearest GP · CQC Good
BEACHES MEDICAL CENTRE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Great Yarmouth

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Connected

we find help with Information Visiting and Telephone Befriending/ Support to Clubs and Groups/support Luncheon Clubs.

0.6 miles away · Source: Charity Commission (270251)
Charity

Re-engage Crosby

We run 3 luncheon clubs a week including one for the housebound at the local Church Hall, providing social interaction and after lunch activities at regular intervals.We screen a monthly film at…

1.0 miles away · Source: Charity Commission (1171354)

Information last reviewed October 2026.

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