The Elms
Care home in Hull, Kingston upon Hull, City of
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About
The Elms is a purpose-built care home in Hull providing nursing, dementia and residential care for 37 residents. The home specialises in dementia support, offering person-centred care plans developed with residents, their families and professionals to help manage symptoms and maintain independence in a secure environment.
The Elms was rated Requires Improvement by the Care Quality Commission in 2022. It was rated Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 16 June 2022 · Last inspected 12 April 2022
Inspectors found that staff were kind, caring and attentive, and that there were enough of them to support the 30 people living at the home at the time of inspection. Staff were described as encouraging people's independence and respecting their privacy, and families and friends were supported to keep in touch. Inspectors also identified significant shortfalls in infection control, medicines, risk management, care planning and quality assurance, and the home remains rated requires improvement.
- Staff are described as kind, caring and attentive, and there are enough of them to meet people's needs.
- Staff encourage people to be as independent as they can and protect their privacy and dignity.
- People are supported to maintain their relationships with families and friends.
- Staff report a positive view of the new provider and management team and feel heard.
- Infection prevention and control, the safe handling of medicines and the assessment of risks all fell short, putting people's wellbeing at risk.
- Some staff have not had training specific to the needs of certain people, care plans are often completed late and lack detail, and advice from healthcare professionals is not clearly recorded.
- People's choice and control are limited, the home's policies do not support the least restrictive approach, quality assurance is not effective, and there are not enough activities for people to take part in.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
- Fire station about 750 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesLimited
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
Local crime statistics
295 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kingston upon Hull council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £784 |
| 2025 | £841 |
What Kingston upon Hull council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Elms is backed by a local NHS health network. The nearest A&E is Hull Royal Infirmary, 3.3 miles away. The local GP practice is THE SUTTON MANOR SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Hull
Local clubs, charities and support groups that help older residents stay active and connected.
Coltman Area Community Association
The Community Centre provides varied activities for the benefit of the community which we serve. These include - stroke club - computer club - children's disco - warm zone drop-ins - band…
Best Hope
We promote employment opportunities to include assistant to find job, offer start up business and enterprise advise, organize event to tackle social isolation noticeable among disadvantaged young…
The Club House Community Centre
We provide sporting & recreational activities to children & adults including table tennis, martial arts, . room hire for public and private meetings such as the Over 50's Computer Club, Irish…
Age UK Hull and East Yorkshire
To promote the relief of elderly people in any manner which now or hereafter may be deemed by law to be charitable across Hull and East Yorkshire.
St. Stephen's Neighbourhood Centre Ltd
A local charity, with a Community Centre which supports Adults and Young People with Learning Disabilities, their Families and Carers. The Centre holds Youth Clubs for 8yrs-12yrs and 12yrs to…
Beverley Community Lift
Provides community transport for the elderly, disabled and rurally isolated in Beverley, Pocklington, Market Weighton and the surrounding villages.
More care homes near Hull
Information last reviewed October 2026.
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