The Dales Nursing Home

Nursing home in Exeter, Devon

CQC Good31 bedsDementiaNursing
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address19-20 Howell Road, Exeter, EX4 4LG
Beds31
Registered managerMarie Brown

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About

The Dales Nursing Home is a nursing home in central Exeter providing care for older people. It offers long-term and short-term nursing support, with a particular focus on dementia care. The home works closely with local healthcare professionals to support residents' ongoing health needs.

The Dales Nursing Home is registered for 31 beds and was rated Good by the Care Quality Commission in 2020. The home was rated Good for Effective, Caring, Responsive and Well-led care, and Requires Improvement for Safe care.

What inspectors found

CQC: Good

Report published 9 January 2020 · Last inspected 11 November 2019

Inspectors rated The Dales Nursing Home, a Victorian terraced care home in Exeter for 31 older people, as good. Residents and relatives described staff as kind and caring, with a registered manager praised for leading compassionate end-of-life care. The report says people were supported with choice and control, and that staff were trained, supervised and felt valued.

Strengths noted
  • People said they felt safe, and staff knew how to act on abuse concerns
  • Relatives said they were made welcome and that staff went out of their way to help
  • Professionals praised the leadership and skill shown in end-of-life care
  • Staff treated people with dignity, and medicines and eating and drinking were well managed
Areas to improve
  • Recruitment checks were not always carried out safely, so new checks were introduced
  • Some risks were not identified and some safety records were incomplete, though these were resolved during the inspection
  • Audits did not cover all areas of the service and are being extended

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Nursing

Specialist care

Dementia
Older people (65+)

Food hygiene rating

Very good

Food Standards Agency · inspected September 2026

What's nearby

GP surgery800 m
A&E: Royal Devon and Exeter Hospital (Wonford)1.5 miles
Pub or bar200 m
  • Set back from main road noise
  • Fire station about 100 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseAdequate
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

1 recorded crimes in the local area (March 2026)

Top categories:

Other theft100%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Dementia careFees on request—
Nursing careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Devon council pays.

Care fee trajectory

Indicative weekly fee by year, against what Devon pays care homes.
YearCouncil rate (per week)
2024£1,054
2025£1,110

What Devon council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Dales Nursing Home is backed by a local NHS health network. The nearest A&E is Royal Devon and Exeter Hospital (Wonford), 1.5 miles away. The local GP practice is INCLUSION HEALTH DEVON CIC, 0.5 miles away.

Nearest hospital · A&E
Royal Devon and Exeter Hospital (Wonford) · 1.5 mi
Nearest GP
INCLUSION HEALTH DEVON CIC · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Exeter

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Exeter Community Transport Association

Provision of transport services to disabled persons including Ring & Ride service, hire of wheelchairs and mobility equipment.

2.9 miles away · Source: Charity Commission (1129560)
Charity

Age UK Exeter

To promote the well-being of all older people in Exeter and help make later life a fulfilling and enjoyable experience.

3.4 miles away · Source: Charity Commission (1010973)
Charity

Age UK Devon

Age UK Devon's mission is to improve the lives of older people in Devon through delivering services that: * Increase independence*Tackle loneliness & isolation*Improve health & wellbeing*Make the…

3.5 miles away · Source: Charity Commission (1019018)
Charity

Friends of Heavitree Health Centre

Provide transport to medical appointments.Provide transport and assistance with shopping.Provide transport and assistance to lunch clubs.Social drop in club for carers and ex carers.Carers support…

4.6 miles away · Source: Charity Commission (1037303)
Charity

Exminster Pensioners Club

The object of the club shall be to promote the welfare of the aged and retired. Monthly meetings, outings, annual holiday and Christmas dinner. Meet at the Victory Hall, Exminster on the first…

5.4 miles away · Source: Charity Commission (289213)
Charity

Age Concern Crediton

Age Concern Crediton is an independently registered charity responsible for raising its own funds. Our mission is to promote the well-being of 50+ people in Crediton & district & help make later…

5.5 miles away · Source: Charity Commission (1008497)

Information last reviewed October 2026.

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