The Croft Residential Home care home, Newton Abbot

The Croft Residential Home

Care home in Newton Abbot, Devon

CQC Good22 beds
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address22 College Road, Newton Abbot, TQ12 1EQ
Beds22

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About

The Croft Residential Home is a 22-bed care home in Newton Abbot, Devon. It occupies a detached Victorian villa that has undergone significant improvements in recent years. The home provides residential, dementia, recuperative and respite care, and takes both self-funded and local authority funded residents.

Most bedrooms are single rooms, and most have en-suite facilities. Lifts serve two floors and a chair lift reaches the third. Facilities include two resident lounges, one of them a quiet lounge for those who prefer to read or listen to music alone or with a friend, and a dining room. The building is locked for security, with on-site parking for visitors and secure gardens to the front and rear. Activities include quizzes, bingo, baking, gardening and sing-alongs, and visiting animals such as rabbits, guinea pigs, tortoises and dogs. Taking part is voluntary. The Care Quality Commission rates the home Good overall, and Good for all five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 3 January 2023 · Last inspected 15 November 2022

Inspectors found the home has made clear progress since its last inspection, with a newer manager working alongside the local authority to improve how the service runs. Residents were described as feeling safe, and they are looked after by a settled team who know them well, with care that follows individual plans. Staff said they feel backed by the leadership team, and the report describes a warm, caring atmosphere.

Strengths noted
  • Leadership has been strengthened, with coaching and mentoring for staff and several internal promotions.
  • Quality checks help managers spot problems early, such as skin care risks and complaints, and act on them quickly.
  • Residents are assessed before moving in, and their care plans, written with them and their families, include their life histories and personal wishes.
  • Inspectors observed kind interactions, including staff comforting a resident who was unsettled and chatting with them about loved ones.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Facilities

Garden

What's nearby

GP surgery650 m
A&E: Torbay Hospital3.8 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

Local crime statistics

160 recorded crimes in the local area (April 2026)

Top categories:

Violent crime39%
Shoplifting21%
Anti-social behaviour19%
Other theft6%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Devon council pays.

Care fee trajectory

Indicative weekly fee by year, against what Devon pays care homes.
YearCouncil rate (per week)
2024£1,054
2025£1,110

What Devon council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Croft Residential Home is backed by a local NHS health network. The nearest A&E is Torbay Hospital, 3.8 miles away. The local GP practice is ALBANY SURGERY, 0.4 miles away.

Nearest hospital · A&E
Torbay Hospital · 3.8 mi
Nearest GP
ALBANY SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Newton Abbot

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Kingscare League of Friends

KingsCare League of Friends is a Devon-based Charity, closely attached to Kingsteignton Medical Practice. With enormous help from dedicated volunteers, we deliver Patient Transport, Dementia &…

1.5 miles away · Source: Charity Commission (1174450)
Charity

Kerswella Care

Memory Cafes held monthly in Kingskerswell & Ipplepen, the monthly Lunch Club & twice monthly coffee mornings , monthly afternoon social/games group, running of the weekly community cafe,…

2.3 miles away · Source: Charity Commission (1199459)
Charity

Purple Angel Dementia Awareness Devon

To relieve the needs of persons living with dementia and their carers by providing support, information and advice and by educating about or raising public awareness of dementia and how people…

4.9 miles away · Source: Charity Commission (1189616)
Charity

Riverside Surgery Befrienders

The provision of transport services (to and from Riverside Surgery, local hospitals, dentists, etc) for patients registered with Riverside Surgery in Bovey Tracey, Devon, particularly those who…

5.0 miles away · Source: Charity Commission (1174297)
Charity

Age UK Torbay

The mission of the charity is to promote the well being of all older people and help make life a fulfilling and enjoyable experience.To achieve this in Torbay we undertake the following:Provide…

6.7 miles away · Source: Charity Commission (1084684)
Charity

Devon Memory Cafe Consortium

The promotion of the efficient and effective use of resources for charitable purposes among the network of Memory Cafes in Devon for the public benefit by acting as an umbrella organisation for…

7.2 miles away · Source: Charity Commission (1170159)

Information last reviewed October 2026.

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