Home care agency
The Angels on Call
Home care agency in Boston, Lincolnshire
The Angels on Call
Home care agency in Boston, Lincolnshire
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About
The Angels on Call is a home care agency based in Boston, Lincolnshire, providing care and support in people's own homes. Its particular focus is dementia, and it also supports older people aged 65 and over, younger adults under 65, people with physical disabilities and people with sensory impairment.
The Care Quality Commission rated the agency Requires Improvement overall in its 2022 report. It received Good ratings for being effective, caring and responsive, and Requires Improvement for being safe and well-led.
What inspectors found
CQC: Requires improvementReport published 4 February 2022 · Last inspected 9 December 2021
Inspectors found that, at this focused re-inspection, the provider had made a number of improvements to how the home-care service runs day to day. Most people's medicines were now managed better than at the last inspection, risks to people were assessed with measures in place, and recruitment and staffing levels were judged adequate. Infection control followed national guidance, and a more structured quality monitoring process had been introduced, though inspectors said these processes still need time to become established.
- Risks to people's safety were assessed and measures put in place to support them safely
- Improved processes to protect people from possible financial abuse, and staff had received safeguarding adults training
- Enough adequately trained staff were in place, and recruitment processes had improved
- Staff followed national guidance on COVID-19 and infection prevention and control
- For one person, medicine administration processes were not robust enough to let staff check the medicines they gave, a shortfall the provider addressed after the inspection
- Quality monitoring processes are new and need more time to embed to keep care at a good standard
- The service remained in breach of a regulation at this inspection, relating to safe medicines administration
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — The Angels on Call will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Angels on Call is backed by a local NHS health network. The nearest A&E is Pilgrim Hospital, 1.3 miles away. The local GP practice is GREYFRIARS SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Boston
Information last reviewed October 2026.
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