Anchor
Thameside
Care home in West Molesey, Surrey
Operated by Anchor
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Thameside is a 61-bed care home in West Molesey, Surrey, operated by Anchor. The home provides care for older people and is registered to deliver nursing care.
The Care Quality Commission rated Thameside as Requires Improvement in 2023. The home was rated Good for Effective, Caring and Responsive care, but Requires Improvement in the Safe and Well-led key questions.
What inspectors found
CQC: Requires improvementReport published 15 August 2023 · Last inspected 5 July 2023
Thameside is a residential home for up to 61 people living with physical frailty or dementia, and 49 people were living there at the visit. Families and people using the service said there were enough staff, and families described staff as engaged and considerate. Some staff, however, felt that certain areas of the home needed more colleagues.
- Individual care plans set out how to meet each person's needs in a way that centres on them.
- Families reported that staff engage well with their relatives and treat them with kindness and dignity.
- Staff are trained to recognise signs of abuse and to support people safely, and the provider uses a safe recruitment process.
- Specialist diets are provided where needed, people's weight is monitored, and external health professionals are contacted in good time.
- Quality checks did not always identify risks to people's safety or environmental problems, so the governance systems did not consistently drive safe improvement.
- Some staff felt that certain areas of the home would benefit from additional staffing.
- Inspectors recommended that the provider review the variety of activities available to people.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected July 2026
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
Local crime statistics
139 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Surrey council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £930 |
| 2025 | £952 |
What Surrey council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Thameside is backed by a local NHS health network. The nearest A&E is Kingston Hospital, 3.7 miles away. The local GP practice is VINE MEDICAL CENTRE, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in West Molesey
Local clubs, charities and support groups that help older residents stay active and connected.
The elderly and disabled charitable trustuk
Tackling Homelessness:Actively combating and preventing homelessness through the provision of comprehensive support, advice, and assistance to secure sustained housing, with a specific focus on…
Richmond Good Neighbours
We are a small charity,based in Richmond. Our team of volunteers support elderly or housebound residents shopping who live in the heart of the borough of Richmond visiting or driving clients to…
Age Concern Kingston Upon Thames
Practical support to enable older people to live safely and independently in their own homes. Day services; Information and Advice; Community Team; Community Connectors (social prescribing)…
Spelthorne Dementia Support
Weekly Memory Cafe and carers cafe at Greeno Centre.A buddy support system for families.Coach trips for members and their carers, plus boat trips for wheelchair users.Musical evenings and…
The Orchard Dementia Centre
We provide day centre care for the those living with all forms of dementia; from early onset through to advanced stages. Activities and the environment are designed to provide stimulation to our…
BEfriend
Through the provision of volunteer befrienders, BEfriend aims to alleviate the social isolation experienced by people with physical, sensory, psychological or cognitive impairment living within…
Part of Anchor
Thameside is one of 132 homes run by Anchor on AskBart. See how the group's homes are rated and where it operates.
More care homes near West Molesey
Information last reviewed October 2026.
Reviews from families
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