Home care agency

Tender Hands Ltd

Home care agency in Godalming, Surrey

Tender Hands Ltd

Home care agency in Godalming, Surrey

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Address41/41b Church Road, Church Road Milford, Godalming, GU8 5JB

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About

Tender Hands Ltd is a home care agency based in Godalming, Surrey, delivering care and support in people's own homes. The agency supports older people, younger adults, and people living with dementia, physical disabilities, sensory impairment and learning disabilities.

Tender Hands Ltd was rated Good by the Care Quality Commission, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 21 March 2019 · Last inspected 31 January 2019

Inspectors found that people using this domiciliary agency, most of whom are older adults, valued the care workers who visited them and described them as warm, respectful and gentle. Support was responsive and tailored to individual preferences, with arrangements easily changed and people able to count on staff arriving when expected without feeling hurried. Staff were supported through induction, refresher training and regular meetings, and the agency worked well with health professionals.

Strengths noted
  • Care workers were seen as respectful and caring, and people had built positive relationships with them.
  • The agency responded quickly when support was needed and was flexible when arrangements had to change.
  • Care was personalised, and regular contact with people and their families helped resolve concerns before they became formal complaints.
  • Staff received thorough induction, ongoing training and regular support, and the agency worked effectively with GPs, nurses, pharmacists and occupational therapists.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.1 miles
Hospital5.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Tender Hands Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Tender Hands Ltd is backed by a local NHS health network. The nearest A&E is Royal Surrey County Hospital, 5.1 miles away. The local GP practice is WITLEY SURGERY, 1.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Surrey County Hospital · 5.1 mi
Nearest GP · CQC Good
WITLEY SURGERY · 1.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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