Telopea MSL
Home care agency in Bedford
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Telopea MSL is a home care agency based in Bedford, Bedfordshire, providing care and support in people's own homes. The agency supports older people, younger adults, and people living with dementia, mental health conditions and learning disabilities.
Telopea MSL was rated Good by the Care Quality Commission in 2019, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 13 November 2019 · Last inspected 24 October 2019
Inspectors found that Telopea MSL, a domiciliary care agency, delivers care in which staff arrive on time and visits are reliably completed. Staff were described as knowing people's health needs and preferences, and care was said to be kind, unhurried, flexible and personalised. The report notes that improvements made since the previous inspection meant the service was no longer in breach of regulations, and the overall rating is good.
- Care visits were punctual and reliable, and people said they felt safe with the staff who supported them.
- Medicines were given correctly and on time, and risks linked to people's health conditions were well managed and monitored.
- People were supported to make their own choices, with staff using the least restrictive approach and acting in people's best interests.
- Staff were trained, communicated well and worked with other professionals, and people described trusting relationships with them and with the registered manager.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Telopea MSL will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Telopea MSL is backed by a local NHS health network. The nearest A&E is Bedford Hospital, 6 miles away. The local GP practice is SHARNBROOK SURGERY, 3.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Bedford
Information last reviewed October 2026.
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