Synergy Leicester Care and Support Ltd: photo 1

Synergy Leicester Care and Support Ltd

Care home in Leicester

CQC Good12 beds
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address452 Groby Road, Leicester, LE3 9QB
Beds12

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About

Synergy Leicester Care and Support Ltd is a 12-bed care home in Leicester providing support to older adults. The home is rated Good by the Care Quality Commission, with the most recent inspection report published in 2023.

The CQC found the home to be Good for Effective, Caring, Responsive and Well-led care. Safety was rated as Requires Improvement. Families considering the home may wish to discuss the safety rating and any improvements made since the 2023 inspection with the home directly.

What inspectors found

CQC: Good

Report published 1 February 2023 · Last inspected 11 January 2023

Inspectors rated Groby Lodge, a care home without nursing for up to 12 people with dementia, mental health needs or physical disabilities, as good overall, though the safe area was rated requires improvement. People and relatives described feeling safe and well cared for, staff were described as well trained and supportive, and the home had a warm, relaxed atmosphere. Inspectors found some environmental and food-storage risks during the visit, which the registered manager addressed quickly.

Strengths noted
  • Care plans are person-centred, detailed and kept under regular review, with clear communication and dietary information
  • Staff are trained, supervised and encouraged to develop, and staff morale is described as good
  • Staff treat people with warmth, kindness, dignity and respect, and relatives speak positively about the care
  • Management has good oversight, works in partnership with health professionals, and acts on feedback and incidents
Areas to improve
  • Some environmental risks were found, including unsecured wardrobes, a kitchen door left open, and a kitchen window without a restrictor; these were fixed during or after the inspection
  • Some hygiene and food-date labelling lapses were found, and medicines records had some gaps in recording open dates
  • Relatives felt the range of activities could be improved, and plans to develop them were noted

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

What's nearby

GP surgery650 m
A&E: Leicester Royal Infirmary2.2 miles
Pub or bar200 m
  • Near a main road
  • Fire station about 650 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAdequate

Local crime statistics

1,007 recorded crimes in the local area (July 2026)

Top categories:

Violent crime34%
Anti-social behaviour14%
Public order12%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Leicester council pays.

Care fee trajectory

Indicative weekly fee by year, against what Leicester pays care homes.
YearCouncil rate (per week)
2024£967
2025£1,044

What Leicester council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Synergy Leicester Care and Support Ltd is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 2.2 miles away. The local GP practice is THE PARKS MEDICAL CENTRE (B HAINSWORTH), 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Leicester Royal Infirmary · 2.2 mi
Nearest GP · CQC Good
THE PARKS MEDICAL CENTRE (B HAINSWORTH) · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Leicester

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

East West Community Centre Limited

We offer care to elderly clients suffering from a disability and our service acts as a means of bringingsomeone out of isolation and loneliness; thereby promoting well-being.We provide services…

0.5 miles away · Source: Charity Commission (1173408)
Charity

Age UK Leicestershire & Rutland(measham)

Charitable activity is to keep building maintained for older people in Leicester, Leicestershire & Rutland to use as a resource.

1.4 miles away · Source: Charity Commission (1094246)
Charity

Age Concern Measham (Measham Old Folk's Guild)

Daily Drop-in Centre providing a range of activities for older people living in the village of Measham and surrounding villages.

1.4 miles away · Source: Charity Commission (503551)
Charity

Age UK Leicester Shire & Rutland Home Help Limited

Provision of services to older or disadvantaged people in their homes. Providing personal care, cleaning, shopping, foot care, well being and other essential services that enables them to remain…

1.4 miles away · Source: Charity Commission (1086862)
Charity

Age UK Leicester Shire and Rutland Limited

Daycare,home care, drop in centres, visiting schemes, community mental health scheme, campaigning, awareness, services into residential homes, information and advice, advocacy specialist insurance…

1.4 miles away · Source: Charity Commission (1146649)
Charity

Age Concern Syston and District

We offer help and advice to the elderly and disabled of Syston and District. We run a disabled minibus and offer a variety of outings throughout the year. We have a weekly coffee morning. The…

5.9 miles away · Source: Charity Commission (1012201)

Information last reviewed October 2026.

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