Care home

Symphony House Nursing Home

Nursing home in Northampton, West Northamptonshire

Symphony House Nursing Home

Nursing home in Northampton, West Northamptonshire

CQC Requires improvement25 bedsNursing
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address43-45 Queens Park Parade, Northampton, NN2 6LP
Beds25

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About

Symphony House Nursing Home is a nursing home in Northampton with 25 registered beds. It provides nursing care, and its stated aim is to tailor that care to each resident's individual needs, delivered by qualified staff. The home also aims to help residents live as independent and fulfilling a life as possible, while protecting the health, safety and wellbeing of residents and staff.

The home has received a Gold Standard Framework certificate, a national award for its end of life care. The Care Quality Commission rates the home Requires Improvement overall, in a report published in 2022. Its key questions are graded Good for effectiveness, caring and responsiveness, and Requires Improvement for safety and well-led leadership.

What inspectors found

CQC: Requires improvement

Report published 22 July 2022 · Last inspected 25 May 2022

Inspectors found that people using the home feel safe and that residents, relatives and staff have good relationships. People are encouraged to make their own choices, take positive risks and lead their own care. The report says several processes still need improvement, including those for safeguarding, medicines and oversight of quality.

Strengths noted
  • Staff are trained to spot and raise concerns, and individual risk assessments are in place.
  • Fire, water and hygiene risks are assessed, and regular safety checks take place.
  • The home is clean and free from odour, and infection control and protective equipment are used properly.
  • Staff say they feel supported, can share ideas and concerns, and feel listened to.
Areas to improve
  • Safeguarding procedures were not always followed when people were admitted to the service.
  • Medicines need clearer staff guidance, people do not always receive them as prescribed, and their effects are not always monitored.
  • Oversight of the safety and quality of the service is not consistently effective, and mental capacity assessments were too general.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Nursing

Food hygiene rating

Very good

Food Standards Agency · inspected July 2025

What's nearby

GP surgery300 m
A&E: Northampton General Hospital1.5 miles
Pub or bar250 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

840 recorded crimes in the local area (April 2026)

Top categories:

Violent crime30%
Anti-social behaviour25%
Public order7%
Other theft6%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Nursing careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what West Northamptonshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what West Northamptonshire pays care homes.
YearCouncil rate (per week)
2024£917
2025£965

What West Northamptonshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Symphony House Nursing Home is backed by a local NHS health network. The nearest A&E is Northampton General Hospital, 1.5 miles away. The local GP practice is QUEENSVIEW MEDICAL CENTRE, 0.2 miles away.

Nearest hospital · A&E
Northampton General Hospital · 1.5 mi
Nearest GP
QUEENSVIEW MEDICAL CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Northampton

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age UK Northamptonshire

Provides a range of services to older people to improve their quality of life, to promote independence and prevent them falling into frailty, poverty and isolation

0.3 miles away · Source: Charity Commission (1059995)
Charity

Dostiyo- Asian Women and Girls Organisation

-Advice and Information-Countywide Advocacy Service for Older People-Opportunities to volunteers and gain training within Dostiyo and through external agenices.-Various classes for the elderly and…

0.4 miles away · Source: Charity Commission (1058077)
Charity

The David Taylor Housing Trust for Elderly and Retired Persons

Making donations for the provision of housing for the elderly and those of limited means.

0.5 miles away · Source: Charity Commission (236102)
Charity

The Methodist Homestead

The Methodist Homestead provides warm, manageable, comfortable and secure homes for our Residents in a caring Christian environment in keeping with the needs of our Residents, primarily for: a)…

1.1 miles away · Source: Charity Commission (1150018)
Charity

Northants Parkinson's People

Northants Parkinson's People have a monthly newsletter, a three times per week walking group, twice weekly exercise class and monthly lunch club. We provide telephone friendship calls and a…

2.3 miles away · Source: Charity Commission (1188652)

Information last reviewed October 2026.

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