SYM Care Ltd T/A Visiting Angels South Bucks

Home care agency in Chesham, Buckinghamshire

Operated by Visiting Angels

CQC GoodDementia
Address16a Chiltern Court, Asheridge Road, Chesham, HP5 2PY

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About

Visiting Angels South Bucks, run by SYM Care Ltd, is a home care agency that provides care and support in people's own homes. It is based in Chesham, Buckinghamshire, and has a particular focus on dementia. It also supports older people, younger adults under 65, people with physical disabilities and people with sensory impairment. Its services can include help with light housekeeping and medication assistance, and the agency says it adjusts its approach to each person's needs. It also says it works to match people with a carer they can build a lasting relationship with, and that its carers are recruited and trained with this in mind.

The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring, responsive and well-led care, in a report published in 2023.

What inspectors found

CQC: Good

Report published 17 January 2023 · Last inspected 16 December 2022

Inspectors rated this newly registered domiciliary care agency in Chesham as good at its first inspection, which was a planned visit carried out in December 2022. The report describes safe care, enough staff to meet people's needs and generally punctual visits, with relatives reporting few or no missed calls. Staff are described as well trained and supported, and people are said to be involved in regular reviews of their person-centred care plans.

Strengths noted
  • Staff know how to raise safeguarding concerns, and risk assessments guide safe care.
  • Recruitment checks, induction, training and planned supervision are in place for staff.
  • People are supported to make choices, and care is delivered in their best interests and in the least restrictive way.
  • Relatives and staff describe the registered manager as approachable and supportive, and quality monitoring systems are in place.
Areas to improve
  • Some relatives said staff are mostly, rather than always, punctual.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital9.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — SYM Care Ltd T/A Visiting Angels South Bucks will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

SYM Care Ltd T/A Visiting Angels South Bucks is backed by a local NHS health network. The nearest A&E is Stoke Mandeville Hospital, 9.8 miles away. The local GP practice is THE NEW SURGERY CHESHAM, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Stoke Mandeville Hospital · 9.8 mi
Nearest GP · CQC Good
THE NEW SURGERY CHESHAM · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Visiting Angels

SYM Care Ltd T/A Visiting Angels South Bucks is one of 37 services run by Visiting Angels on AskBart. See how the group's services are rated and where it operates.

See all 37 Visiting Angels listings →

Information last reviewed October 2026.

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