Home care agency

Sylviancare Bournemouth and Poole

Home care agency in Christchurch, Bournemouth, Christchurch and Poole

Sylviancare Bournemouth and Poole

Home care agency in Christchurch, Bournemouth, Christchurch and Poole

Operated by Sylvian Care

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressFirst Floor Offices Unit 30, Basepoint Aviation Business Park, Enterprise Close, Christchurch, Christchurch, BH23 6NX

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About

Sylviancare Bournemouth and Poole is a home care agency based in Christchurch, South West England, that delivers care and support in people's own homes. It supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions and sensory impairment. The agency was rated Good by the Care Quality Commission in 2023, achieving Good across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

The agency's particular focus is dementia care, and it works with clients across a range of care needs and circumstances in their own homes.

What inspectors found

CQC: Good

Report published 17 August 2023 · Last inspected 18 July 2023

Inspectors found that people receiving personal care at this home-based agency were supported safely and by staff who were trained and well supported. Staff were described as knowing people's preferences well, and relatives spoke positively about the care provided. Inspectors also noted that the management team was seen as open and approachable, and that the service was regarded as friendly and professional.

Strengths noted
  • Care plans are built from detailed assessments, are kept up to date, and guide staff on how to support people safely.
  • Medicines are managed and given safely, including as-needed medicines and creams, by staff trained to do so.
  • Governance has improved, including a new quality assurance role that supports regular audits and learning.
  • Staff receive induction, regular supervision, spot checks and training, and say they feel well supported by management.
Areas to improve
  • Staff recruitment is ongoing, which the report notes as part of keeping people supported.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.7 miles
Hospital3.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseAdequate
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sylviancare Bournemouth and Poole will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sylviancare Bournemouth and Poole is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 3 miles away. The local GP practice is JAMES FISHER MEDICAL CENTRE, 1.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Royal Bournemouth Hospital · 3 mi
Nearest GP · CQC Good
JAMES FISHER MEDICAL CENTRE · 1.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Sylvian Care

Sylviancare Bournemouth and Poole is one of 21 services run by Sylvian Care on AskBart. See how the group's services are rated and where it operates.

See all 21 Sylvian Care listings →

Information last reviewed October 2026.

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