Care home
Swan Hill House Residential Home
Care home in Shrewsbury, Shropshire
Swan Hill House Residential Home
Care home in Shrewsbury, Shropshire
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Swan Hill House Residential Home is a 28-bed care home located in Shrewsbury town centre, providing residential care for older people. The home is independently owned and operated.
The Care Quality Commission rated Swan Hill House as Requires Improvement overall in 2023. The home was rated Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 5 April 2023 · Last inspected 28 February 2023
Inspectors found that people felt safe living at Swan Hill House and with the staff who support them, and that risks to people were assessed with plans in place to manage them. Views on staffing levels were mixed, although inspectors found no evidence that people were at risk of harm. Medicines management and the provider's oversight of quality and staff development were found to need improvement.
- People said they felt safe with the staff who support them, and staff were trained to recognise and report possible abuse.
- Recruitment systems were described as helping to protect people from harm.
- People were supported to make choices and keep control of their lives, with care given in the least restrictive way and in their best interests.
- People and staff found the registered manager and deputy manager approachable, and the provider worked well with health and social care professionals.
- People were not fully protected from risks linked to how medicines were managed and given, although the provider acted quickly to address the issues raised.
- The provider's audits and checks did not identify the shortfalls found at this inspection, and monitoring of staff competency was not effective.
- Some staff said they did not receive regular supervision to discuss their role and performance.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected January 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
185 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Shropshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £900 |
| 2025 | £928 |
What Shropshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Swan Hill House Residential Home is backed by a local NHS health network. The nearest A&E is Royal Shrewsbury Hospital, 1.6 miles away. The local GP practice is RIVERSIDE MED PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Shrewsbury
Local clubs, charities and support groups that help older residents stay active and connected.
Age UK Shropshire Telford & Wrekin
Providing services of a practical nature such as help in the home, gardening, diy, social day centres, pub lunch clubs, advice and information, advocacy, befriending, dementia drop in and respite…
Greenacres Day Centre
Provide social care for frail , socially isolated older people
Reabrook Day Centre
Day centre care for the elderly
St Giles Day Centre
The object of the Centre shall be to promote the relief of the aged in any manner which now is or hereafter may be deemed by law to be charitable within St Giles and the surrounding area
Age Concern Shrewsbury
The charity provides minibus transport, complete with drivers, at low cost, along with their replacement, insurance, maintenance etc. 1) To Age Concern Shrops, Telford & Wrekin for their eight day…
Armdale Day Centre
To provide a wide variety of services to one of the eight day centres in Shrewsbury run by Age UK Shropshire, Telford & Wrekin, held weekly.
More care homes near Shrewsbury
Information last reviewed October 2026.
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