Home care agency

Surecare Redbridge & Epping Forest

Home care agency in Loughton, Essex

Surecare Redbridge & Epping Forest

Home care agency in Loughton, Essex

Operated by Surecare

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 8, 113 High Road, Loughton, IG10 4JA

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About

Surecare Redbridge & Epping Forest is a home care agency based in Loughton, Essex, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. It was rated Good by the Care Quality Commission in 2019, with Good ratings across all key areas: Safe, Effective, Caring, Responsive and Well-led.

The agency has a particular focus on supporting people with dementia and delivers personalised care tailored to individual needs within clients' own homes.

What inspectors found

CQC: Good

Report published 5 August 2019 · Last inspected 17 June 2019

Inspectors rated this newly registered domiciliary care agency in Redbridge and Epping Forest as good at its first inspection, in June 2019. People said they usually had the same regular staff, that calls were not missed, and that staff who were running late would phone ahead. Staff were described as trained and skilled, and inspectors found that medicines were given as prescribed and that infection control was followed.

Strengths noted
  • Regular, appropriately trained staff, with consistent visiting carers and clear photo identification and uniforms
  • Good communication when visits might be late, and people reported calls were not missed
  • A hands-on manager who worked alongside staff, with quality audits in place and staff feeling supported
  • Care plans focused on the person, with support given in the least restrictive way and in people's best interests
Areas to improve
  • Inspectors recommended that the manager follow best practice in developing, formalising and recording staff supervisions and meetings

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital4.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Surecare Redbridge & Epping Forest will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Surecare Redbridge & Epping Forest is backed by a local NHS health network. The nearest A&E is Whipps Cross Hospital, 4.9 miles away. The local GP practice is LOUGHTON HEALTH CENTRE, 0.4 miles away.

Nearest hospital · A&E
Whipps Cross Hospital · 4.9 mi
Nearest GP
LOUGHTON HEALTH CENTRE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Surecare

Surecare Redbridge & Epping Forest is one of 66 services run by Surecare on AskBart. See how the group's services are rated and where it operates.

See all 66 Surecare listings →

Information last reviewed October 2026.

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