Home care agency

Sure Healthcare (Leeds)

Home care agency in Leeds

Sure Healthcare (Leeds)

Home care agency in Leeds

Operated by Sure Healthcare and Supported Living (UK)

CQC Requires improvementDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address20 Howley Park Business Village, Pullan Way, Morley, Leeds, LS27 0BZ

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About

Sure Healthcare (Leeds) is a home care agency based in Leeds, West Yorkshire, providing care and support to people in their own homes. The agency supports older people, younger adults and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Sure Healthcare (Leeds) was rated Requires Improvement by the Care Quality Commission in 2022. The inspection found its Effective, Caring and Responsive services to be Good, though Safe and Well-led practice required improvement.

What inspectors found

CQC: Requires improvement

Report published 7 December 2022 · Last inspected 11 November 2022

Inspectors describe Sure Healthcare (Leeds), a domiciliary care agency supporting nine people in their own homes, as offering personal care that people and relatives speak very highly of. Staff are described as kind, respectful and familiar with people's needs, calls are reported as on time and unhurried, and training and recruitment are judged adequate. Oversight and some record-keeping, including care plan and medicines audits and parts of risk assessments, were found to need improvement, though the provider responded quickly to inspectors' feedback.

Strengths noted
  • People and relatives reported feeling safe and described staff as kind and respectful.
  • Calls are reported as punctual and not rushed, with staff supporting people according to their needs and preferences.
  • People's health and nutrition needs are assessed and supported appropriately, and staff receive the training and support needed for their role.
  • The registered manager is described as approachable and supportive, and the provider acted promptly on inspectors' concerns.
Areas to improve
  • Systems for overseeing the service were not consistently in place, and routine quality checks had not always been completed.
  • Some care plans and medicines records had not been audited recently, and some risk assessments lacked detail.
  • Medicines management needed some improvement.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital2.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sure Healthcare (Leeds) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sure Healthcare (Leeds) is backed by a local NHS health network. The nearest A&E is Dewsbury and District Hospital, 2.7 miles away. The local GP practice is THE DEKEYSER GROUP PRACTICE, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Dewsbury and District Hospital · 2.7 mi
Nearest GP · CQC Good
THE DEKEYSER GROUP PRACTICE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Sure Healthcare and Supported Living (UK)

Sure Healthcare (Leeds) is one of 3 services run by Sure Healthcare and Supported Living (UK) on AskBart. See how the group's services are rated and where it operates.

See all 3 Sure Healthcare and Supported Living (UK) listings →

Information last reviewed October 2026.

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