sure-grace-ministries-care-agencies

Sure Grace Ministries Care Agencies

Home care agency in Greenwich

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address75-79 Plumstead High Street, Plumstead, London, SE18 1SB

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About

Sure Grace Ministries Care Agencies is a home care provider based in London that delivers care and support in people's own homes. The agency works with older people aged 65 and over, younger adults, and people living with dementia or physical disabilities. Services include help with personal care such as bathing, support with household tasks including cleaning and shopping, and assistance with meal preparation.

The Care Quality Commission inspected Sure Grace Ministries Care Agencies in 2021 and rated it as Requiring Improvement overall. The agency was rated Good for Caring, but Requires Improvement in the areas of Safe, Effective, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 15 December 2021 · Last inspected 10 November 2021

Inspectors found that the service did not reliably deploy staff in time to keep people safe or meet their needs, and that risk management plans were missing even where risks had been identified. Care plans were judged not to be person centred, and staff English-communication training and assessment were found to be ineffective. The report also found that quality assurance systems were not working well and that the registered manager had not involved staff in service improvements.

Strengths noted
  • People were protected from the risk of infection.
  • Staff were trained to support people and meet their needs.
  • Consent was sought and the Mental Capacity Act was followed, with people supported to make their own choices.
  • Staff helped people to eat and drink enough and to maintain good health, and people's privacy and equality were respected.
Areas to improve
  • Staff were not deployed effectively enough to keep people safe or meet their needs on time.
  • Risk management plans were not in place for identified risks.
  • Care plans lacked person-centred detail and did not show clearly how much support people needed.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sure Grace Ministries Care Agencies will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sure Grace Ministries Care Agencies is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital, 1.9 miles away. The local GP practice is PLUMSTEAD AND WICKHAM LANE SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Elizabeth Hospital · 1.9 mi
Nearest GP · CQC Good
PLUMSTEAD AND WICKHAM LANE SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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