Home care agency

Sunnyside HomeCare

Home care agency in South Ockendon, Thurrock

Sunnyside HomeCare

Home care agency in South Ockendon, Thurrock

CQC Good
NeighbourhoodWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address130 High Street, Aveley, South Ockendon, RM15 4BX

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About

Sunnyside HomeCare is a home care agency that provides care and support in people's own homes. Its stated aim is to help the people it supports build the skills, knowledge and confidence to live independently in their local community. It supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs or learning disabilities. The agency's office is in South Ockendon, Thurrock, Essex.

The Care Quality Commission rated Sunnyside HomeCare Good overall in a report published in 2022. It was also rated Good for each of the five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 31 January 2022 · Last inspected 31 December 2021

Inspectors found that people using the service and their relatives described staff as caring, patient and respectful. Staff were trained and recruited safely, medicines were given by competent staff, and infection control was in place. The report describes a registered manager with a clear vision centred on dignity and independence.

Strengths noted
  • Families and people receiving care praised the kindness and patience of staff and the respect they showed.
  • New staff completed a thorough induction, and the service encouraged ongoing learning, including further qualifications.
  • Assessments and care plans were detailed and regularly reviewed, with risks identified and managed, and support given for nutrition and healthcare needs.
  • Staff encouraged independence and choice, and decisions were made in people's best interests, using the least restrictive approach.
Areas to improve
  • End-of-life care records contain limited information, and the registered manager has said this will be improved.
  • Systems for monitoring the quality and safety of the service were still being developed, and inspectors said it must be shown that changes are embedded and sustained.
  • Formal processes for gathering feedback from staff and people using the service were still being developed.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected April 2025

What's nearby

GP surgery300 m
Hospital4.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sunnyside HomeCare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sunnyside HomeCare is backed by a local NHS health network. The nearest A&E is Darent Valley Hospital, 4.4 miles away. The local GP practice is AVELEY MEDICAL CENTRE, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Darent Valley Hospital · 4.4 mi
Nearest GP · CQC Good
AVELEY MEDICAL CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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