Home care agency

Sunnylives Support Ltd

Home care agency in Southampton

Sunnylives Support Ltd

Home care agency in Southampton

CQC GoodDementia
Address70 Athelstan Road, Bitterne, Southampton, SO19 4DD

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About

Sunnylives Support Ltd is a home care agency based in Southampton, Hampshire, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse.

Sunnylives Support Ltd was rated Good by the Care Quality Commission in its 2021 report, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 7 May 2021 · Last inspected 23 March 2021

Inspectors found that people received safe, personal care in their own homes, with staff who understood how to raise concerns and who were careful about infection risks. Care was planned around detailed assessments, and inspectors saw a focus on independence, dignity and individual choice. Relatives described staff as caring and the service as small and personal.

Strengths noted
  • Staff understood their duty to report concerns, and people were protected from avoidable harm and abuse.
  • Care followed detailed assessments and agreed care plans, with people supported to make their own choices.
  • Inspectors saw a strong emphasis on people's independence and dignity, and on treating each person as an individual.
  • The provider used technology to monitor and review care, and its management systems were judged effective, with people describing the service as well managed.
Areas to improve
  • The inspection was prompted by concerns about one person's care and about staffing practices, but inspectors found no evidence that people were at risk of harm from these.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital3.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenLimited
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sunnylives Support Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sunnylives Support Ltd is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 3 miles away. The local GP practice is WEST END ROAD SURGERY, 0.6 miles away.

Nearest hospital · A&E
Southampton General Hospital · 3 mi
Nearest GP
WEST END ROAD SURGERY · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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