Home care agency
Sunnybanks Home Care Service
Home care agency in Cowden, Kent
Sunnybanks Home Care Service
Home care agency in Cowden, Kent
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Sunnybanks Home Care Service is a home care agency based in Cowden, Kent, providing care and support in people's own homes. It supports older people aged 65 and over, as well as people with physical disabilities, sensory impairment and learning disabilities.
The Care Quality Commission rated Sunnybanks Home Care Service as Requires Improvement in 2019. The service was rated Good for Caring and Responsive, but Requires Improvement for Safe, Effective and Well-led.
What inspectors found
CQC: Requires improvementReport published 5 July 2019 · Last inspected 6 June 2019
Inspectors rated this domiciliary care service for children, older people and younger adults with learning needs or autism as requires improvement, following a planned inspection in June 2019. People spoke positively about living at home with the support they receive. Staff were described as courteous and respectful, and support for eating, medical attention, infection control, complaints and end-of-life care was judged adequate.
- Staff were courteous and respectful, and they promoted people's independence
- People were supported to eat and drink enough and to get medical help when needed
- Suitable arrangements were in place to manage complaints and to support people at the end of life
- There were enough support staff, safe recruitment practices, and good infection prevention and control
- People's finances were not managed in a way that protected them from the risk of financial abuse, and this was referred to the local safeguarding authority
- People were not fully protected from fire risk, and care calls were not organised to make sure people always received the help they needed
- Support staff lacked some of the training and guidance they needed, and systems to monitor the service were not robust enough
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseSparse
- Public ParkLimited
- Tennis CourtSparse
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
1 recorded crimes in the local area (May 2026)
Top categories:
Source: data.police.uk · within 1 mile
What home care costs
Estimated typical UK ranges — Sunnybanks Home Care Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sunnybanks Home Care Service is backed by a local NHS health network. The nearest A&E is East Surrey Hospital, 10.7 miles away. The local GP practice is MOATFIELD SURGERY, 3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Information last reviewed October 2026.
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