Home care agency
Sunderland Community Support Service
Home care agency in Sunderland
Sunderland Community Support Service
Home care agency in Sunderland
Operated by Sunderland City Council
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Sunderland Community Support Service is a home care agency based in Sunderland, Tyne and Wear. It delivers care and support to people in their own homes, with a focus on dementia care. The agency supports people with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities.
The service was rated Good by the Care Quality Commission in 2020, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 1 October 2020 · Last inspected 18 September 2020
Inspectors visited Sunderland Community Support Service in September 2020 and found that people receiving short-term support in their own homes were assessed before starting, and that staff were trained, supported and understood the Mental Capacity Act. Staff worked with healthcare professionals to meet people's health needs. At the time of the visit only the short-term support service was running because of the COVID-19 pandemic, and 75 people were receiving personal care.
- Comprehensive assessments of people's needs were completed before they started using the service
- Staff were described as appropriately trained and skilled, and felt fully supported in their roles
- The registered manager and staff showed a good understanding of the Mental Capacity Act 2005
- The registered manager monitored quality and introduced improvements, and people and family members spoke positively about the service
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesLimited
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Sunderland Community Support Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sunderland Community Support Service is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 2.2 miles away. The local GP practice is SOUTHLANDS MEDICAL GROUP, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Sunderland City Council
Sunderland Community Support Service is one of 2 services run by Sunderland City Council on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Sunderland
Information last reviewed October 2026.
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