Home care agency
Stoke Heath Homecare Ltd
Home care agency in Redditch, Worcestershire
Stoke Heath Homecare Ltd
Home care agency in Redditch, Worcestershire
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Stoke Heath Homecare Ltd is a home-based care service in Redditch, Worcestershire, providing dementia care and support for older people aged 65 and over. The service also supports younger adults under 65, people with sensory impairment, and those with learning disabilities. The Care Quality Commission rated Stoke Heath Homecare Ltd Good overall in 2023, with Good ratings for safety, effectiveness, responsiveness and leadership.
The caring key question was rated Requires Improvement. Families considering this service are encouraged to read the full CQC inspection report for detailed findings.
What inspectors found
CQC: GoodReport published 26 October 2023 · Last inspected 7 September 2023
Inspectors found that the service, which provides personal care in people's own homes, supports people with a learning disability and autistic people. Staff understood individual communication needs, and management and staff were described as creating an inclusive and empowering culture. Some people and their relatives raised concerns about how they were treated and how involved they were in decisions about their care.
- Support plans for times of distress were drawn up with people, so restrictions on their freedom were used only when no alternative existed.
- Reasonable adjustments helped people take part in decisions about their support, including help getting to places they needed to go.
- Staff helped people reach specialist health and social care services in the community and followed good practice in supporting decision-making.
- Staff knew how to recognise and report abuse, worked well with other agencies to protect people, and care plans reflected each person's needs and wellbeing.
- Some people and their relatives reported that they were not always treated with the dignity they should be.
- Feedback on how people and their relatives were involved in their care was mixed and mostly negative.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseAmple
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingPlentiful
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Stoke Heath Homecare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Stoke Heath Homecare Ltd is backed by a local NHS health network. The nearest A&E is Alexandra Hospital, 2.4 miles away. The local GP practice is ST STEPHEN'S MEDICAL PARTNERSHIP, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Redditch
Information last reviewed October 2026.
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