Home care agency

Stevenage

Home care agency in Stevenage, Hertfordshire

Stevenage

Home care agency in Stevenage, Hertfordshire

CQC GoodDementia
Address27 Brimstone Drive, Stevenage, SG1 4FX

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About

Stevenage is a home care agency based in Stevenage, Hertfordshire, providing care and support to people in their own homes. It supports older people aged 65 and over, younger adults, and people with dementia, mental health needs and learning disabilities. The agency was rated Good by the Care Quality Commission in 2023 across all key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 10 July 2023 · Last inspected 19 June 2023

Inspectors found that people using this home care service took part in planning their own care and were supported to make their own choices, with staff encouraging independence and treating people with dignity. Staff were described as kind and familiar with the people they supported, and they knew how to recognise and report concerns. At the time of inspection the service was not supporting anyone with a learning disability or autistic people, although it is registered as a specialist service for that group.

Strengths noted
  • People were involved in planning their care and were supported to make choices, with the least intrusive approach used where possible.
  • Staff understood how to promote people's dignity and independence and treated them respectfully.
  • Recruitment checks were thorough, helping to make sure staff were suitable for care work, and staff were described as kind and knowing the people they supported well.
  • The registered manager had quality assurance systems giving good oversight, and people, relatives and staff gave positive feedback about them.
Areas to improve
  • Further staff training on supporting people with a learning disability was still being planned at the time of inspection.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery1.4 miles
Hospital2.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Stevenage will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Stevenage is backed by a local NHS health network. The nearest A&E is Lister Hospital, 2 miles away. The local GP practice is BEDWELL MEDICAL CENTRE, 1.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Lister Hospital · 2 mi
Nearest GP · CQC Good
BEDWELL MEDICAL CENTRE · 1.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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