Home care agency

Step Ahead Home Care Services

Home care agency in Leeds

Step Ahead Home Care Services

Home care agency in Leeds

CQC GoodDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 1, Dunbar Business Centre, Dunbar House Ltd, Leeds, LS7 2BB

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About

Step Ahead Home Care Services is a home care agency based in Leeds, West Yorkshire. It delivers care and support to people in their own homes, supporting older people aged 65 and over, younger adults, and those with dementia, physical disabilities or learning disabilities.

The agency was rated Good by the Care Quality Commission in 2019, with Good grades across Safe, Effective, Caring and Responsive. The Well-led key question was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 6 September 2019 · Last inspected 27 August 2019

Inspectors found that people receiving personal care in their own homes felt secure with their carers, who were described as kind and respectful of privacy and dignity. Staffing was sufficient and flexible, and people were supported to make their own choices, with staff trained to recognise and report abuse. The service was described as well led, with an open, welcoming culture and good links with other professionals and community support.

Strengths noted
  • Care plans were improved since the last inspection and now give staff detailed guidance on how to support each person.
  • Staff were trained to recognise and report abuse, and recruitment was carried out safely.
  • People said carers were caring and respectful, and people were supported to keep choice and control over their lives.
  • The registered manager was open and transparent, and the service worked well with professionals and helped people access their communities.
Areas to improve
  • Risks relating to the use of oxygen needed to be managed more robustly.
  • Medicines support records need a recommendation to improve so they are kept accurately.
  • Not all individual risks were managed appropriately, and some quality monitoring records need to be kept under review to ensure they are accurate.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital950 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Step Ahead Home Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Step Ahead Home Care Services is backed by a local NHS health network. The nearest A&E is St James's Hospital, 0.6 miles away. The local GP practice is CHAPELTOWN FAMILY SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
St James's Hospital · 0.6 mi
Nearest GP · CQC Good
CHAPELTOWN FAMILY SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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