Home care agency
Star Service
Home care agency in Smethwick, Sandwell
Star Service
Home care agency in Smethwick, Sandwell
Operated by Sandwell Metropolitan Borough Council
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Star Service is a home care agency based in Smethwick, Sandwell, West Midlands. It delivers care and support in people's own homes and specialises in dementia care. The agency supports older people, younger adults, and people with physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.
Star Service was rated Good by the Care Quality Commission in 2019, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive, and Well-led.
What inspectors found
CQC: GoodReport published 5 April 2019 · Last inspected 12 March 2019
Inspectors found that people receiving this time-limited, mostly free home-based support were treated with kindness, dignity and respect by a consistent team of staff who knew their histories and preferences. Staff were described as skilled, confident in their roles and well supported by management, and they worked with health professionals to meet people's needs. The overall rating was good.
- Caring, compassionate staff who treated people with dignity and respect
- Person-centred care tailored to individual needs, preferences and life histories
- Consistent staff teams that helped build positive relationships
- Staff who felt supported, valued and able to raise concerns with management
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsSparse
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Star Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Star Service is backed by a local NHS health network. The nearest A&E is Midland Metropolitan University Hospital, 1.6 miles away. The local GP practice is LODGE ROAD SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Sandwell Metropolitan Borough Council
Star Service is one of 5 services run by Sandwell Metropolitan Borough Council on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Smethwick
Information last reviewed October 2026.
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