St Heliers Care Home
Care home in Folkestone, Kent
Do you run St Heliers Care Home? Manage this listing free.
About
St Heliers Care Home is a residential care home in Folkestone, Kent, providing long-term care, respite care and short stays. The home occupies two converted Victorian properties in the town's west end, near the Leas. It is registered for 30 beds and is rated Good by the Care Quality Commission, with Good grades across Safe, Effective, Caring and Responsive; Well-led is rated Requires Improvement. The home's current CQC report was published in 2022.
The home aims to support residents to maintain independence, personal interests and social connections. Staff are trained to CQC standards and deliver care suited to individual needs, provided with dignity and respect.
What inspectors found
CQC: GoodReport published 25 July 2022 · Last inspected 9 June 2022
Inspectors found the home has improved since its last inspection, with a new manager now in post and working towards a more open culture. People said they felt safe and received the support they needed, medicines were managed safely, and staff were recruited with required checks completed beforehand. Staffing levels were judged sufficient, though some staff reported feeling rushed at times, and the provider plans to increase shift numbers.
- Risks to people's health and safety were assessed, and lessons were learnt from incidents and accidents
- Medicines were managed safely and given as prescribed
- Staff recruitment and pre-employment checks had improved
- Care was person-centred, with staff knowing individual preferences, and people were encouraged to stay independent
- Some records were out of date or inaccurate, and audits had not picked this up until the manager acted
- Some staff training and supervision had fallen behind schedule, with plans in place to address it
- Some staff said they were sometimes rushed, and more staff are being recruited to address this
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysPlentiful
Local crime statistics
39 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,063 |
| 2025 | £1,187 |
What Kent council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
St Heliers Care Home is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 11.9 miles away. The local GP practice is MANOR CLINIC, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Folkestone
Local clubs, charities and support groups that help older residents stay active and connected.
'tynwald' Residential Home for the Elderly, Hythe
Provides accommodation and care for the elderly
Age UK Hythe, Lyminge and Ashford
Age UK Hythe & Lyminge encourage and enable independence and wellbeing in later life. We aim to reduce social isolation and loneliness, improve the quality of life and reduce financial hardship,…
Age Concern Dover Limited
Provision of welfare and day centre facilities, information and advice for elderly and needy people in Dover and surrounding areas.
More care homes near Folkestone
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at St Heliers Care Home, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run St Heliers Care Home?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.