Spencer House
Residential care home in Birchington, Kent
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About
Spencer House is a 25-bed residential care home located in Birchington, Kent. The home provides residential care and is rated as Requiring Improvement by the Care Quality Commission, with the most recent inspection report published in 2022. The home was rated Good for Caring and Responsive, though Safe, Effective and Well-led were each rated as Requiring Improvement.
The home is equipped with hoists, stand aids, bathing aids and profiling beds to support residents' safety and daily needs. Visiting professionals including stylists, manicurists, beauticians, chiropodists and opticians attend the home regularly.
What inspectors found
CQC: Requires improvementReport published 17 August 2022 · Last inspected 8 July 2022
Inspectors visited Spencer House, a residential home for up to 25 older people, some living with dementia, and rated it requires improvement overall. Everyday care is described as relaxed and warm, with people and relatives saying staff are kind and caring, meals are enjoyed, and activities and social contact are encouraged. Some risk assessment and care planning gaps, along with checks that did not catch problems, were found, though the registered manager acted during the visit.
- Staff are described as kind, compassionate and caring, and people's privacy, dignity and independence are respected
- People say they enjoy the meals and are encouraged to eat and drink well
- Medicines are given as prescribed and stored and disposed of safely
- Staff are reported to be unhurried, and recruitment and training are carried out, with the service actively recruiting
- Health risks were not always consistently assessed, monitored and reduced, and some people staying for a short time lacked full care plans
- Management audits and checks did not identify the shortfalls found during the inspection
- Some areas of the building need repair and redecoration, and some staff training is two or three months overdue
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsSparse
- TakeawaysAdequate
Local crime statistics
47 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,063 |
| 2025 | £1,187 |
What Kent council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Spencer House is backed by a local NHS health network. The nearest A&E is Queen Elizabeth The Queen Mother Hospital, 3.7 miles away. The local GP practice is BIRCHINGTON MEDICAL CENTRE, 0.4 miles away, rated ‘Requires improvement’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Birchington
Local clubs, charities and support groups that help older residents stay active and connected.
The Pipeline Youth Initiative
Pipeline provides a number of free services such as detached youth work provision within Thanet wards. Education program within schools on STI's, drugs and alcohol, self esteem. A single decker…
Age UK Thanet Limited
Providing Social opportunities, information and Advice and community services for people over the age of 50 in Thanet. Branded partner of Age UK nationally
East Kent Independent Dementia Support
EKIDS provide a range of support groups for those living with dementia and their carers across Thanet and East Kent. The support groups enable carers to gain access to help and advice from the…
Age Concern (Herne Bay)
DAY SERVICES FOR OLDER PEOPLE/LAUNDRY/BATHING/VISITING SERVICE/INFORMATION & ADVICE/HOME HELP SERVICE/TOE NAIL CUTTING SERVICE/ACTIVITIES/CARER SUPPORT SERVICE/hot meals delivery/Personal…
Age Concern Sandwich Centre for the Retired
Provision of Transport to enable clients to visit our "pop in" centre - provision of snacks, meals, bathing,choropody and Advocacy Services
Keep Talking Services
The provision of telephone befriending to sufferers of loneliness and or ill health.
More care homes near Birchington
Information last reviewed October 2026.
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