Home care agency

Special Care Services - Main Office

Home care agency in Derby

Special Care Services - Main Office

Home care agency in Derby

CQC GoodDementia
Address457 Burton Road, Littleover, Derby, DE23 6XX

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About

Special Care Services - Main Office is a home care agency based in Derby, Derbyshire. It provides care and support delivered in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health conditions, sensory impairment and learning disabilities.

The agency was rated Good by the Care Quality Commission in 2019, receiving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 6 March 2019 · Last inspected 5 February 2019

Special Care Services is a domiciliary agency providing personal care to 45 people in their own homes in the community. The report found that people were kept safe, received their medicines as needed, and had confidence in the staff, with care plans focused on each person and support for healthy eating and access to health services. Staff were described as trained, supported, and working well with health professionals, and the service had a clear management structure with regular audits.

Strengths noted
  • Medicines were handled safely, and risks to people were identified and managed well.
  • Staff had the training and support they needed, and people were content with the care they received.
  • Staff supported people to stay independent, protected their dignity and privacy, and kept personal information secure.
  • A clear management structure and regular audits helped identify shortfalls and drive improvements.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital950 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

12 recorded crimes in the local area (July 2026)

Top categories:

Public order25%
Violent crime25%
Vehicle crime17%
Burglary8%

Source: data.police.uk · within 1 mile

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Special Care Services - Main Office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Special Care Services - Main Office is backed by a local NHS health network. The nearest A&E is Royal Derby Hospital, 0.6 miles away. The local GP practice is DERBY FAMILY MEDICAL CENTRE, 0.9 miles away, rated ‘Requires improvement’ by the CQC.

Nearest hospital · A&E
Royal Derby Hospital · 0.6 mi
Nearest GP · CQC Requires improvement
DERBY FAMILY MEDICAL CENTRE · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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