Home care agency

Southwark African Family Support Services (SAFSS) - 54 Camberwell Road

Home care agency in Southwark

Southwark African Family Support Services (SAFSS) - 54 Camberwell Road

Home care agency in Southwark

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address54 Camberwell Road, Camberwell, London, SE5 0EN

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About

Southwark African Family Support Services (SAFSS) is a home care agency based in London that delivers care and support in people's own homes. The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

SAFSS was rated Requires Improvement by the Care Quality Commission in 2021. The inspection found the agency's caring approach to be good, but identified improvements needed in safety, effectiveness, responsiveness and leadership.

What inspectors found

CQC: Requires improvement

Report published 10 September 2021 · Last inspected 26 April 2021

Inspectors found that people using this domiciliary care service spoke very positively about their carers, who were described as regular, experienced and punctual, and who communicated well when running late. People said they felt safe, staff were trained in safeguarding, and risks to people had been assessed. However, the service was rated requires improvement, with breaches found in medicines management, safe recruitment and governance.

Strengths noted
  • People and relatives spoke highly of the care they receive
  • Care staff are regular, experienced and understand people's needs
  • Staff usually arrive on time and communicate well when delayed
  • Risks to people's safety have been assessed and documented
Areas to improve
  • People were supported with medicines without medicines risk assessments, care plans or proper records
  • Pre-employment checks required by law had not been completed for all staff
  • The service lacks robust governance and quality assurance systems, and the registered manager was not available during the inspection

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenLimited
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Southwark African Family Support Services (SAFSS) - 54 Camberwell Road will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Southwark African Family Support Services (SAFSS) - 54 Camberwell Road is backed by a local NHS health network. The nearest A&E is King's College Hospital, 1.1 miles away. The local GP practice is PENROSE SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
King's College Hospital · 1.1 mi
Nearest GP · CQC Good
PENROSE SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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