Care home
South Hayes Care Home
Care home in Worcester, Worcestershire
South Hayes Care Home
Care home in Worcester, Worcestershire
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
South Hayes Care Home is a 39-bed care home in Worcester, Worcestershire. The home is registered to provide residential care. It was rated Good by the Care Quality Commission in 2024, receiving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 18 January 2024 · Last inspected 6 December 2023
Following a focused follow-up inspection in December 2023, inspectors found that South Hayes Care Home had made the improvements requested after its previous inspection and now rates it good overall, up from inadequate. The report describes a caring, compassionate staff team who know people well, and says people and relatives feel safe and would be listened to. The home's governance, auditing and feedback systems are described as now providing regular oversight.
- Staff are described as caring and compassionate, and knowledgeable about the people they support.
- People and relatives reported feeling safe and listened to, and staff understood how to raise concerns.
- Medicines are described as managed and stored safely, and incidents are reviewed with action taken to reduce future risk.
- A consistent management team and regular internal audits provide oversight, and feedback from people, relatives and staff is used to drive improvements.
- The provider was in breach of its registration conditions at the previous inspection and had to complete a number of required actions, which this inspection checked and found completed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected March 2026
What's nearby
- Set back from main road noise
- Fire station about 950 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
463 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Worcestershire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £887 |
| 2025 | £911 |
What Worcestershire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
South Hayes Care Home is backed by a local NHS health network. The nearest A&E is Worcestershire Royal Hospital, 1.2 miles away. The local GP practice is SPRING GARDENS GROUP MEDICAL PRACTICE, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Worcester
Local clubs, charities and support groups that help older residents stay active and connected.
Age Concern Herefordshire & Worcestershire
We offer care services, information, wellbeing and active ageing opportunities for people aged 50 plus. We also support other groups working with older people, and we offer training for…
Crossroads Caring for Carers Worcestershire
We provide care and support to people with care needs throughout Worcestershire. In so doing, we also assist family based carers by offering support and respite. In addition, we provide training…
Worcestershire Association of Carers
Worcestershire Association of Carers is an independent source of information, advice and support for all adult carers of all client groups in Worcestershire. The Association aims to relieve the…
Age UK Malvern and District
The Charity operates within the boundaries of Malvern Hills District Council providing the following services to people over the age of fifty: Information & Advice, Help at Home, Befriending, Foot…
More care homes near Worcester
Information last reviewed October 2026.
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